HT201422: If you get an error when trying to activate iMessage or FaceTime
Learn about If you get an error when trying to activate iMessage or FaceTime
Q: "An error occurred during activation" facetime and imessage
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Sep 23, 2016 3:33 PMby razmee209,nortsova wrote:
Hi, i have this issue. "An error occurred during activation" on my mac and iphone when i try login into facetime or imessage by appleID. (on iphone it worked by phone number)
I try all what apple propose here If you get an error when trying to activate iMessage or FaceTime - Apple Support
In that link it states if it has been over 24 hours and you still can't activated that you need to contact Apple.
So what did Apple say when you contacted them about the issue.
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Sep 23, 2016 3:44 PMby razmee209,nortsova wrote:
please, told me where i can contacted with apple if my country is no in the list of support? it can be like chat???
thanks for you answer
Where exactly are you located?
Is your carrier a supported iPhone features? Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
you can start by using the contact us link below.
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Sep 23, 2016 3:56 PMby nortsova,i am from Ukraine, in my country is supported one carrier, but it is not mine(
i think it is problem with apple ID account because I try it with other, and all work good. One different what I see it is :
in accounts where i can connect to facetime / imessage email is not @icloud.com
i can't call to the apple support to other country(
