anetmom43boys

Q: how do i remove a false apple id that keeps popping up on my new iphone7

how do i remove a false apple id that keeps popping up on my new iphone7

iphone 7

Posted on Sep 23, 2016 8:13 PM

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Q: how do i remove a false apple id that keeps popping up on my new iphone7

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  • by D_@_n,

    D_@_n D_@_n Sep 23, 2016 8:17 PM in response to anetmom43boys
    Level 1 (60 points)
    iPad
    Sep 23, 2016 8:17 PM in response to anetmom43boys

    usually there are 2 places you can log out and log in with your apple id.

     

    1) go to settings/itunes and app store

    2) go to settings/icloud

     

     

    ensure that your apple id is the one logged in to both places. if you dont want to use icloud you can at least log in and then log out. this way the previous log in session of whoever was logged in to your phone will be switched to yours.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 23, 2016 8:18 PM in response to anetmom43boys
    Level 9 (59,085 points)
    iPhone
    Sep 23, 2016 8:18 PM in response to anetmom43boys

    If an Apple ID is appearing on your device and you purchased it new, you have been taken. It cannot be new. Where did you purchase this device? I would return it immediately.