-
All replies
-
Helpful answers
-
Sep 23, 2016 11:19 AM in response to Tilloneby mesuno,Problem not solved in iOS 10.0.2 It seems like this is not a problem for Apple. It's only a problem for the ones who paid to buy and use an iPhone. Not to the people who earn money selling it.
-
Sep 23, 2016 11:36 AM in response to Tilloneby eri72,Today I've updated to IOS 10.0.2, unfortunately custom ringtones still don't work......Fixed other minor problems but not that one about ringtones......How long are we supposed to wait for resolving this kind of bug??
-
-
Sep 23, 2016 11:39 PM in response to Tilloneby alex_75,Same issue here with iPhone 6 and iOs 10.0.2
-
Sep 24, 2016 1:59 AM in response to mesunoby eri72,I'm wondering whether this contact custom ringtones bug in IOS 10.0.2 is about all over abroad not. Here in Italy most of iPhone users have this kind of problem......
-
Sep 24, 2016 4:25 AM in response to alex_75by humannwong,Same problem! In iTunes, you can play the ringtone files only. Cannot transfer them to the phone. I believe the mapping of all ringtones have gone, and believe that there is not a fix, because no mapping can be recovered anymore. My Apple! It never happens before in Steve's era! Pity!
-
Sep 24, 2016 4:50 AM in response to Tilloneby CrazyOmenTS,Today i´ve tried to send a message to my wife, (which contact is one of these contacts, that ist related to this bug) by using "hey Siri command". Siri founds 3 numbers and asked me, what number i want to use. In Contact-App is only one phone number in this specific Contact shown and saved.
Can someone try to send a message or make a call thru Siri command and look if there are also 2 or more phone numbers to choose?
Possible the ringtone-problem exist because there are more than one identical contacts (but only shown 1 in contact app).
Thanks in advance and sorry for my bad english ;-)
-
Sep 24, 2016 5:05 AM in response to CrazyOmenTSby longtom99,NO, fine here.
contact found.
btw this forum sw is crap who sold this to apple?
-
Sep 24, 2016 5:32 AM in response to longtom99by CrazyOmenTS,Thanks for your reply. Siri had found my contact for sure but i have to choose one of 3 possible numbers but it is only one number saved in contacts. So i thought i would be possible that this causes the bug. In the meantime i´ve restored my iPhone ans Setup as new, only with contact-sync thru iCloud and sync only the ringtones thru itunes. Problem still persist. Now is restore again and setup with my backup.
Now i´ve tried everything that´s possible for me, now it is Apples´s turn.
-
Sep 24, 2016 2:22 PM in response to CrazyOmenTSby Woleenk,I tried disabling whatsapp access to contacts and deleting whatsapp number from contacts, but it didn't work.
Not sure what to try next.
-
Sep 24, 2016 11:54 PM in response to Tilloneby iHese,Has anyone got any real answer from apple support?
This is a major bug.
-
Sep 24, 2016 11:58 PM in response to iHeseby longtom99,THIS IS REPORTED SINCE IOS 10 PUBLIC BETA 3!
I got 2 times contacted if it is solved in several public Betas, i said NO, till then NO feedback.
But EVERYONE can send again a Bug Report via http://www.apple.com/feedback/iphone.html
-
Sep 25, 2016 5:27 AM in response to longtom99by lorenzofromrm,Sent right now. We will see if Apple would like to works on this issue
-
Sep 25, 2016 8:20 AM in response to longtom99by humannwong,I believe it's a bug that cannot be recovered, that's why Apple no reply!
My report to apple:
1. Personal ring tone cannot sync to phone
2. because of 1, of course no personal ringtone can be mapped
3. Follow up issue is that even though apple solves the issue in next release, I believe my personal ringtone even can sync to the phone, the previous mappings are lost, am I right? Please confirm!
-
Sep 25, 2016 5:47 PM in response to Tilloneby Trabiscayne ,A User from another site had the same problem & spoke with Apple support & apple has blocked custom tones bc of licensing issues. Ringtone apps no longer work either.