Mani V K

Q: Photos sync'd to iPhone from iTunes all messed up in iOS 8.1

Hello,

 

I use an iPhone 5S with iOS 8.1. I sync photos from my mac via iTunes to my phone. They are separate folders and all was well in iOS 7. But in iOS 8, 8.0.1, 8.0.2 and 8.1, I have been experiencing many duplicates of the photos that I have sync'd in different folders. Not only does it create duplicates of the same folders twice but also messes up with the photos and they appear random in different folders. For instance I am syncing Folders A,B and C. After the camera roll I get Folder A, Folder B, and Folder C followed by Recently Deleted album and then Again starts with Folder A which contains photos randomly from the other two folders B and C. Likewise Folders B and C also have random photos from the other two albums respectively. I have no problems with the camera roll and the recently deleted folders. I was wondering if any of you guys have the same problem and found a fix to it.

 

I have removed all the photos from the phone and deleted the iPod Photo cache from my mac and sync'd the photos again. After the sync the gallery looks fine but after sometime or maybe i didnt notice much, after a restart. These duplicate folders start to crop up.

 

I clean installed my iOS 8.1 from iTunes.

 

Cheers,

 

M.

iPhone 5s, iOS 8

Posted on Oct 29, 2014 9:48 AM

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Q: Photos sync'd to iPhone from iTunes all messed up in iOS 8.1

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  • by CoNNeC,

    CoNNeC CoNNeC Apr 26, 2016 5:24 AM in response to Mani V K
    Level 1 (4 points)
    iPhone
    Apr 26, 2016 5:24 AM in response to Mani V K

    same problem over here with a 5s 9.1 deleted all synced items, restored iPhone to 9.3.1 with new laptop. copied pictures to HDD, synced to iphone, everything alright, few days later -> everything mixed up

  • by gudel,

    gudel gudel Apr 26, 2016 8:05 AM in response to Mani V K
    Level 1 (18 points)
    Apple Music
    Apr 26, 2016 8:05 AM in response to Mani V K

    I was able to resolve this issue by DFU the iphone, and start like new. The images are now in place like they're supposed to.

    I think there may be a settings somewhere that got tweaked after updating ios.

  • by Renquist101,

    Renquist101 Renquist101 May 17, 2016 9:02 AM in response to Mani V K
    Level 1 (4 points)
    iPhone
    May 17, 2016 9:02 AM in response to Mani V K

    My iPad and iPhone have been doing this for over a year now, not sure of which version of software but it is always up to date.

    I've managed to get them back as I wanted by deleting all the photos on the device through iTunes and syncing them, then deleting all iOS photo cache files and beginning again, it eventually becomes corrupt again after a month or so, I've not

    had the problems for quite a while until last nights iOS and iTunes updates, I now how multiple folders of folders I actually synced on the devices and folders that were deleted months ago with photos mixed up in all of them.

    this really needs fixing.

  • by elcpu,

    elcpu elcpu May 17, 2016 9:12 AM in response to Renquist101
    Level 6 (16,227 points)
    Photos for Mac
    May 17, 2016 9:12 AM in response to Renquist101

    Please see my post on Page 2 of this thread. I had the same experience yesterday again when updating to 9.3.2. My iPad had one album synced through iTunes. After the update a second album was auto created with duplicate/junk pictures. This has happened with every single iOS update since late 2014. See my previous post for the details of what has been tried, including reset as New, replacing the iPad with a new one, strippping the pictures of all metadata, and syncing different pictures, all to no avail. Time for me to contact Apple Support again....

  • by Geofflorimer,

    Geofflorimer Geofflorimer May 26, 2016 3:16 PM in response to Mani V K
    Level 1 (4 points)
    May 26, 2016 3:16 PM in response to Mani V K

    OObviously an iPhone problem. Every update causes same problem although not on iPad. Apple should come clean and apologise or at least give us a clue what to do. All my folders are mixed up and shall probably stay that way,,,  although I find adding a new batch of photos sometimes restores the other folders

    good luck. We're all Iphone mugs

  • by Geofflorimer,

    Geofflorimer Geofflorimer May 26, 2016 3:43 PM in response to Geofflorimer
    Level 1 (4 points)
    May 26, 2016 3:43 PM in response to Geofflorimer

    IM replying to my own post. I unticked a folder from my pictures then synced. Afterwards I re ticked the same folder to return them to iPhoto's.

    As I said in previous post all the other folders corrected themselives so I'm assuming this is a pretty good solution. Hope it works for you

  • by andyg74,

    andyg74 andyg74 Aug 10, 2016 4:26 PM in response to Mani V K
    Level 1 (12 points)
    Apple Music
    Aug 10, 2016 4:26 PM in response to Mani V K

    Yeah, Im running into this since I updated to ios 9.3.4 yesterday. Hadnt seen the issue previous to that but I guess it could have happened sooner without my noticing.

     

    edit - to be clear, what Im seeing is duplicate albums and the duplicates are all messed up. So my first "Japan 2014" album looks ok but now I have three duplicate albums with the same name but each album has different pictures in. Same goes for all my albums - multiple dupes with random pics inside.

  • by KrlosDki,

    KrlosDki KrlosDki Aug 27, 2016 3:45 AM in response to Mani V K
    Level 1 (4 points)
    Aug 27, 2016 3:45 AM in response to Mani V K

    I also have this problem since I bought my i6+ when it came out. Still no solution, even using iOS 10 Beta 8....

  • by Alex Shum,

    Alex Shum Alex Shum Sep 24, 2016 3:21 AM in response to KrlosDki
    Level 1 (8 points)
    Photos for Mac
    Sep 24, 2016 3:21 AM in response to KrlosDki

    This issue is still present in IOS 10, while doing sync from MAc OS Sierra. Doesn't it show how much interested Apple is in fixing this? You are right - they are totally ignoring this blatant bug that has been there for years! For those who does not believe easy steps to reproduce:

    1/ Sync a sizeable amount of photos from your Mac to iOS device via iTunes (say, over 1,000 images located in over 10 folders. All goes well on the first time.

    2/ Now try syncing with another Mac, to replace the synced albums with new ones - 99% probability you will start cursing right at that spot: old albums not deleted, or new albums not created, or created, but with zero images in them (you get empty albums on you iOS device), etc.

    I have been there at least a dozen times, with different macs, and ios devices (both iphones and ipads, including latest ipad pro 9.7") - the bug is very well and very alive!

    Apple, please do something, fix the itunes sync or let us sync the files manually for God's sake!

  • by RNinet999,

    RNinet999 RNinet999 Sep 25, 2016 11:33 AM in response to Mani V K
    Level 1 (4 points)
    Sep 25, 2016 11:33 AM in response to Mani V K

    At first we had this issue with my wife´s iphone 6 with ios 9, but not with mine. With the ios 10 update, my iphone started acting out, messing -- as described by many in this thread--, the same photo library that we update via iTunes sync.

     

    We found a solution for both cases.

     

    After reading this thread I deleted the "iPod Photo Cache" file on my pc and changed the iTunes sync folder to a new empty one. Synced the iphone with the idea all pics were going to be deleted and it seemed that way. However, when I checked: settings > general > information, although it showed 0 photos; on general > storage & iCloud > storage management, the photo app showed it was using 1.7 Gbytes. Meaning that somewhere the iphone photo app retained a big stash of pictures. So I went to: configuration > iCloud  > photos, and changed all iCloud options to off, rebooted the iphone and when it came back online it automatically started a process that restored many folders and pictures, the ones that always messed things up. I waited for the restoration process to end and synced again the iphone with itunes so the empty folder configuration was able to overwrite the restored photos. And so it did, after this sync I went again to: settings > general > information, where it showed the device had 0 pics and in: general > storage & iCloud > storage management, the photo app showed only a 96 Mbytes usage. This confirmed that the iphone photo app had no pictures left. To be on the safe side I then again rebooted the iphone and the iTunes on the desktop, selected the picture folders I wanted to sync again, and voila, order was restored, my folders and pictures were once again the way I wanted them to be. I once again rebooted the iphone to see if the problem would come back and so far, after two days and many reboots, all is well. Hope this helps anyone.

     

    What I think happened is that users like me that like to use the itunes sync option, sometimes get back to our libraries and overwrite old versions of the pictures with better ones, and somehow the iphone starts to backup the files it deems inconsistent. So when we reboot our devices or update --as many have complained--, the crazy restore process begins and we end up with a messed up library. I think the iTunes iphone or ipad sync process should have a better validation process, and that’s the root cause Apple has address. Meanwhile this solution worked on two different iphones one with ios 9 and the other with ios 10. Meanwhile, in the future I will be careful first to remove via iTunes any folders I want to overwrite so the iphone removes all the files and no inconsistencies occur.

  • by Alex Shum,

    Alex Shum Alex Shum Sep 25, 2016 2:11 PM in response to RNinet999
    Level 1 (8 points)
    Photos for Mac
    Sep 25, 2016 2:11 PM in response to RNinet999

    How long are we going to put up with this in our premium devices?! We waste tons of time looking for workarounds for bugs that should have been eliminated by Apple years ago!

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