p.laver
Level 1 (4 points)
iPad

Q: iPad will not charge Via USB

Since updating my iPad to iOS 10 my iPad won't charge using a genuine lightening cable connected to my windows laptop, I get the usual request to allow the device to be used and then the green disappears and is replaced with Not Charging'

 

When I connect to my iMac using the cable it continue to connect and disconnect continuiously.

 

I can only charge the iPad using the same cable plug into a 240v charger.

 

I'm not impressed with iOS 10..... had I'd known it was going to knacker my iPad I wouldn't have upgraded.

Posted on Sep 23, 2016 3:44 AM

by Demo,Apple recommended
Demo Demo
Level 10 (95,792 points)
iPad
A:

Is the genuine lightning cable one made by Apple? Have you tried another cable? Force restart the iPad and then see if that cable will charge through the computers.

 

To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo. 

Posted on Sep 23, 2016 3:50 AM

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p.laver

Q: iPad will not charge Via USB

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  • Helpful answers

  • by Demo,Apple recommended

    Demo Demo Sep 23, 2016 3:50 AM in response to p.laver
    Level 10 (95,792 points)
    iPad
    Sep 23, 2016 3:50 AM in response to p.laver

    Is the genuine lightning cable one made by Apple? Have you tried another cable? Force restart the iPad and then see if that cable will charge through the computers.

     

    To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo. 

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 23, 2016 4:49 AM in response to p.laver
    Level 5 (4,409 points)
    Apple TV
    Sep 23, 2016 4:49 AM in response to p.laver

    Hi. It seems like you're not alone, see iPad no longer charges from Computer after update to iOS 10

  • by p.laver,

    p.laver p.laver Sep 24, 2016 4:18 AM in response to Demo
    Level 1 (4 points)
    iPad
    Sep 24, 2016 4:18 AM in response to Demo

    Yes it's genuine cable that came with my iphone 6

     

    I did the force restart and it everything appears to be working normally apart from the cable, that appears to be faulty.

     

    Thanks for your help

  • by Fazakstudios,

    Fazakstudios Fazakstudios Sep 27, 2016 6:49 PM in response to p.laver
    Level 1 (4 points)
    Sep 27, 2016 6:49 PM in response to p.laver

    It's a software glitch!  I have 2 iPad mini's and the latest iPod Touch all with ios10 installed.  The iPod battery graphics work; and shows it being powered, but the two iPad mini's don't. 

     

    I run an i7, 16Gb ram PC, with 2, 3.0 USB connectors.  The lightening cables for both iPads are what came with them when bought from apple and all work.  Yes, it does charge the iPads by plugging them in to the USB adapter wall socket plug; and yep, it shows the charging graphics every time I do it this way, but plugging it into the PC USB sockets, erm, no graphic visuals!

     

    Now, you might ask "Why say software issue?"  Well, yesterday I left both iPads plugged in to the PC whilst updating my files, had the 'not connected' message, nor did I see the charging icon next to the battery.  Anyhow, went to sleep, got up this morning and both pads are fully charged!!  Not just that, they both have the power icon displaying next to the nice 100% green battery image!

     

    It's also visible in iTunes as being 100% charged, so it does work when connected to a PC USB connector, unfortunately, you don't get any visual indication that it's charged until it reaches 100%; and then turns on the charging icon.

     

    Hopefully this helps.

     

    .......I have posted the above text in another post with the same issue (iPad no longer charges from Computer after update to iOS 10), as a poster there has linked to page 1 of this topic.