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All replies
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Helpful answers
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Sep 24, 2016 8:01 PM in response to Berengariaby Eric Root,Try running this program in your normal account , then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
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Sep 25, 2016 4:09 AM in response to Berengariaby Berengaria,to Eric Root: Following is my EtreCheck report. Now what do I do?
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-25 06:59:57
Download EtreCheck from https://etrecheck.com
Runtime 2:13
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Description:
Doesn’t close down completely after choosing “Shut Down”. The desk top picture and the dock are still open. Must press the Power button to complete the shut down
MacBook Pro with Retina display, Intel Core i5, Intel Core i7, 13" (Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro10,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 76
Intel HD Graphics 4000
Color LCD 2560 x 1600
OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hour
APPLE SSD SM128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (39.58 GB free)
Core Storage: disk0s2 120.47 GB Online
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Backup+ Desk M 3 TB
EFI (disk2s1) <not mounted> : 210 MB
Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 3.00 TB (2.88 TB free)
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
~/Library/LaunchAgents/Javeview.update.plist
~/Library/LaunchAgents/Jimbrie.AppVemoral.plist
~/Library/LaunchAgents/Jimbrie.btvlit.plist
~/Library/LaunchAgents/Jimbrie.dolnwoad.plist
~/Library/LaunchAgents/Jimbrie.uadpte.plist
~/Library/LaunchAgents/pronto.notification.plist
~/Library/LaunchAgents/pronto.update.plist
~/Library/Safari/Extensions/Jimbrie.safariextz
~/Library/Safari/Extensions/s1h2m3o4o5p6i.safariextz
9 adware files found. [Remove]
~/Library/LaunchAgents/mg.update.plist
~/Library/Application Support/mg/MG.app/Contents/MacOS/MG
One unknown file found. [Check files]
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.5-2 - 2016-09-22) [Support]
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
[not loaded] 7 Apple tasks
[loaded] 155 Apple tasks
[running] 77 Apple tasks
[not loaded] 44 Apple tasks
[loaded] 160 Apple tasks
[running] 87 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-07-27) [Support]
[running] com.canon.MFManager.plist (2012-05-22) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[running] com.mga.updater.plist (2012-07-30) [Support]
[running] com.wacom.pentablet.plist (2011-06-24) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-05) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-12-01) [Support]
[loaded] Javeview.update.plist (2016-09-11) Adware! [Remove]
~/Library/Application Support/Javeview/Javeview.app/Contents/MacOS/AppNOS
[loaded] Jimbrie.AppVemoral.plist (2016-09-11) Adware! [Remove]
~/Library/Application Support/Jimbrie/Jimbrie.app/Contents/MacOS/AppYM
[loaded] Jimbrie.btvlit.plist (2016-09-11) Adware! [Remove]
~/Library/Application Support/Jimbrie/Jimbrie.app/Contents/MacOS/AppYM
[loaded] Jimbrie.dolnwoad.plist (2016-09-11) Adware! [Remove]
~/Library/Application Support/Jimbrie/Jimbrie.app/Contents/MacOS/AppYM
[loaded] Jimbrie.uadpte.plist (2016-09-11) Adware! [Remove]
~/Library/Application Support/Jimbrie/Jimbrie.app/Contents/MacOS/AppYM
[loaded] com.adobe.AAM.Updater-1.0.plist (2010-09-23) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-01-03) [Support]
[running] com.akamai.single-user-client.plist (2016-09-02) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.49AB62F4-C5F5-4D52-8A4C-13B 849CE4F74.plist (2013-06-04)
[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (2009-08-17)
[loaded] mg.update.plist (2016-01-04) [Support]
[loaded] pronto.notification.plist (2015-12-30) Adware! [Remove]
~/Library/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp
[loaded] pronto.update.plist (2015-12-30) Adware! [Remove]
~/Library/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
iClip Application (/Applications/iClip.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application Hidden (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Google Drive Application (/Applications/Google Drive.app)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
MacGameStore Helper Application (~/Library/Application Support/MacGameStore.com/Helper/MacGameStore Helper.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
BambooCore Application (/Library/Application Support/Wacom/BambooCore.app)
DirectorShockwave: 11.0.0r429 (2008-03-19) [Support]
WacomNetscape: 1.1.1-1 (2011-06-24) [Support]
Google Earth Web Plug-in: 6.0 (2011-05-17) [Support]
Default Browser: 601 - SDK 10.11 (2016-09-21)
WacomSafari: 1.1.1-1 (2011-06-24) [Support]
RealPlayer Plugin: Unknown (2009-08-17) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2012-11-03) [Support]
FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]
QuickTime Plugin: 7.7.3 (2016-09-21)
Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) Outdated! Update
iPhotoPhotocast: 7.0 (2010-04-04)
AdobePDFViewer: 9.5.5 (2013-05-28) [Support]
CANONiMAGEGATEWAYDL: 2.1.0.1 (2006-04-20) [Support]
GarminGpsControl: 4.0.4.0 Release - SDK 10.6 (2012-11-02) [Support]
EPPEX Plugin: 3.0.5.0 (2009-07-30) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2013-05-22) Check version
Google Earth Web Plug-in: 7.0 (2013-02-27) [Support]
Jimbrie - Jimbrie - http://www.jimbrie.com/faq#jimbrie (2016-03-20) Adware! [Remove]
Jimbrie - Jimbrie - http://www.jimbrie.com/faq#jimbrie (2015-12-30) Adware! [Remove]
Akamai NetSession Preferences (2016-09-02) [Support]
Flash Player (2016-04-05) [Support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 80.52 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 3.00 TB
Total number of backups: 51
Oldest backup: 4/29/16, 2:53 PM
Last backup: 9/24/16, 11:14 AM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 120.10 GB X 3)
6% WindowServer
2% kernel_task
1% fontd
0% iClip
0% RealPlayer Downloader Agent
819 MB kernel_task
459 MB mdworker(9)
197 MB mds_stores
172 MB Google Chrome
164 MB Mail
498 MB Free RAM
7.51 GB Used RAM (1.33 GB Cached)
0 B Swap Used
Sep 25, 2016, 06:41:38 AM Self test - passed
Sep 24, 2016, 07:26:48 AM /Library/Logs/DiagnosticReports/VideoMemoryTool_2016-09-24-072648_[redacted].cr ash
/Applications/TechTool Deluxe.app/Contents/PlugIns/VideoMemoryTool
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Sep 26, 2016 3:42 PM in response to Eric Rootby TBPlayer1950,Hi Eric
I have the same problem as "Berengaria". It doesn't matter whether I use "Shut Down" or "Restart" the menu bar at the top disappears but desktop pic remains and that's as far as it goes. I have to press and hold the "Power On/Off" button to shut it down. I've run EtreCheck as you suggested to "Berengaria" and pasted the result here, if that's okay with you.
Cheers
Terry
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-27 08:30:15
Download EtreCheck from https://etrecheck.com
Runtime 4:39
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Other problem
Description:
El Capitan won't shut down completely using “Restart” or ”Shut Down". Desk top pics and dock remain. Have to press and hold the Power button.
Hardware Information: ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 3.2 GHz Intel Core i5 CPU: 4-core
24 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: Unknown
Video Information: ⓘ
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
Disk Information: ⓘ
APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (668.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
NEC Corporation USB2.0 Hub Controller
PreSonus AudioBox 22 VSL
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Canon iP4800 series
Kingston FCR-HS219/1 Mobile Reader
Burr-Brown from TI USB Audio CODEC
VLI Labs, Inc. USB 3.0 HUB
3 TB
Seagate Expansion Desk 3 TB
EFI (disk4s1) <not mounted> : 210 MB
Audio Backup ONE (3TB) (disk4s2) /Volumes/Audio Backup ONE (3TB) : 3.00 TB (2.47 TB free)
Seagate Expansion Desk 2 TB
EFI (disk3s1) <not mounted> : 315 MB
General (Seagate 2TB #2) (disk3s2) /Volumes/General (Seagate 2TB #2) : 2.00 TB (1.30 TB free)
Seagate Expansion Desk 3 TB
EFI (disk5s1) <not mounted> : 315 MB
Time Machine (Seagate 3TB) (disk5s2) /Volumes/Time Machine (Seagate 3TB) : 3.00 TB (192.70 GB free)
Apple Inc. MacBook Air SuperDrive
Firewire Information: ⓘ
LaCie Rugged FW USB3 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted> : 32 KB
Audio Projects (disk1s3) /Volumes/Audio Projects : 499.97 GB (474.39 GB free)
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
Music/Movies (LaCie) (disk2s2) /Volumes/Music:Movies (LaCie) : 999.86 GB (139.81 GB free)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Configuration files: ⓘ
/etc/hosts - Count: 20
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
One adware file found. [Remove]
Unknown Files: ⓘ
/Library/LaunchAgents/.svn/entries
One unknown file found. [Check files]
Kernel Extensions: ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0 - 2015-10-07) [Support]
/System/Library/Extensions
[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0 - 2016-09-26) [Support]
[not loaded] com.Ondesoft.driver.OndeAudioRecorderDevice (1.0.0 - OS X 10.7 - 2016-09-26) [Support]
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23 (R38) - 2016-09-26) [Support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23 (R38) - 2016-09-26) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.37 - SDK 10.6 - 2016-09-26) [Support]
[loaded] com.digidesign.iokit.DigiDal (9.0.6 - SDK 10.5 - 2016-09-26) [Support]
[loaded] com.hzsystems.terminus.driver (4 - 2016-09-26) [Support]
[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0 - 2016-09-26) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.8 - 2016-09-26) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2016-09-26) [Support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-09-26) [Support]
[loaded] com.waves.driver.soundgrid (2.0.0 - 2016-09-26) [Support]
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7 - 2016-09-26) [Support]
[not loaded] com.zoom.R16USBAudioDriver (1.4.0 - SDK 10.6 - 2016-09-26) [Support]
[loaded] tc.tctechnologies.driver.PaeFireStudio (4.2.1 - SDK 10.8 - 2016-09-26) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4 - 2011-07-08) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.-1 - 2011-07-08) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6 - 2011-07-08) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4 - 2011-07-08) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.37 - SDK 10.6 - 2016-03-15) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.37 - SDK 10.6 - 2016-03-15) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.37 - SDK 10.5 - 2016-03-15) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.37 - SDK 10.6 - 2016-03-15) [Support]
Startup Items: ⓘ
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 157 Apple tasks
[running] 73 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 159 Apple tasks
[running] 87 Apple tasks
Launch Agents: ⓘ
[not loaded] entries (2012-02-01) [Support]
[running] com.zoom.R16DeviceManager.plist.svn-base (2012-02-01) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-02-16) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-07-13) [Support]
[failed] com.avid.ApplicationManager.plist (2015-07-09) [Support]
[failed] com.avid.ApplicationManagerHelper.plist (2015-07-09) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-04-23) [Support]
[running] com.zoom.R16DeviceManager.plist (2015-10-29) [Support]
[running] net.culater.SIMBL.Agent.plist (2013-03-17) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2012-09-28) [Support]
Launch Daemons: ⓘ
[loaded] PACESupport.plist (2011-07-07) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loaded] com.apple.aelwriter.plist (2013-03-18)
[loaded] com.apple.installer.osmessagetracing.plist (2016-05-18)
[running] com.apple.qmaster.qmasterd.plist (2010-08-26)
[failed] com.avid.asset.delivery.service.plist (2015-07-24) [Support]
[loaded] com.avid.bsd.shoetoolv120.plist (2015-08-16) [Support]
[failed] com.avid.project.sync.service.plist (2015-07-24) [Support]
[failed] com.avid.transport.client.plist (2015-07-24) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-04-23) [Support]
[running] com.paceap.eden.licensed.plist (2016-06-30) [Support]
[loaded] com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]
[running] com.waves.daemon.SoundGridProtocolService.plist (2011-01-19) [Support]
[failed] com.wibu.CodeMeter.Server.plist (2014-07-24) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2012-09-28) [Support]
[loaded] tc.tctechnologies.PaeFireStudio.plist (2016-07-26) [Support]
User Launch Agents: ⓘ
[failed] com.adobe.ARM.[...].plist (2013-03-28) [Support]
[loaded] com.bittorrent.uTorrent.plist (2015-02-21)
[loaded] com.divx.agent.postinstall.plist (2013-04-05) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[failed] com.jdibackup.ZipCloud.autostart.plist (2014-08-21) Adware! [Remove]
/usr/bin/open
[running] com.nchsoftware.expressaccounts.agent.plist (2016-07-25) [Support]
[running] com.nchsoftware.expressinvoice.agent.plist (2014-10-02) [Support]
[loaded] com.nchsoftware.mixpad.schedule.LikeSurvey.plist (2015-02-18) [Support]
User Login Items: ⓘ
TomTomMyDriveConnectHelper Application (/Applications/TomTom MyDrive Connect.app/Contents/MacOS/TomTomMyDriveConnectHelper.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Skype Application (/Applications/Skype.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
AppTrap Application (/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
Memory Clean Application (/Applications/Memory Clean.app)
NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ⓘ
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-21) Check version
Default Browser: 601 - SDK 10.11 (2016-07-09)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-05-03) [Support]
iLokClientHelper: 3.6 - SDK 10.5 (2013-03-20) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-02-16) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
QuickTime Plugin: 7.7.3 (2016-07-09)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
SharePointBrowserPlugin: 14.0.0 (2015-02-23) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
DirectorShockwave: 12.0.2r122 - SDK 10.6 (2013-04-04) [Support]
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-01)
DivX Plus Web Player HTML5 <video> - © 2000-2013 DivX, LLC. - http://divx.com (2013-04-05)
Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (2013-03-23)
JackRouter: JackRouter (2012-08-03) [Support]
Digidesign CoreAudio: 9.0.6 - SDK 10.5 (2011-11-23) [Support]
3rd Party Preference Panes: ⓘ
AppTrap (2016-04-28) [Support]
Flash Player (2016-08-30) [Support]
Flip4Mac WMV (2013-05-03) [Support]
Java (2016-07-21) [Support]
Native Instruments USB Audio (2016-03-10) [Support]
uPointer (2014-01-27) [Support]
ZOOM R16ControlPanel (2015-12-09) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 330.99 GB
Music/Movies (LaCie): Disk size: 999.86 GB Disk used: 860.05 GB
Destinations:
Time Machine (Seagate 3TB) [Local]
Total size: 3.00 TB
Total number of backups: 143
Oldest backup: 23/09/2014, 12:00 AM
Last backup: 27/09/2016, 5:58 AM
Size of backup disk: Too small
Backup size 3.00 TB < (Disk used 1.19 TB X 3)
Top Processes by CPU: ⓘ
28% mds_stores
2% WindowServer
2% mds
2% kernel_task
1% SGProtocolService
Top Processes by Memory: ⓘ
1.31 GB kernel_task
688 MB mds_stores
664 MB firefox
197 MB Skype
172 MB Dropbox
Virtual Memory Information: ⓘ
16.00 GB Free RAM
8.06 GB Used RAM (11.99 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Sep 27, 2016, 07:56:37 AM Self test - passed
Sep 26, 2016, 12:50:34 PM /Library/Logs/DiagnosticReports/GIMP-bin_2016-09-26-125034_[redacted].cpu_resou rce.diag [Details]
/Applications/GIMP.app/Contents/MacOS/GIMP-bin
Sep 26, 2016, 12:48:50 PM /Library/Logs/DiagnosticReports/GIMP-bin_2016-09-26-124850_[redacted].hang
Sep 26, 2016, 12:48:11 PM /Library/Logs/DiagnosticReports/GIMP-bin_2016-09-26-124811_[redacted].cpu_resou rce.diag [Details]
Sep 26, 2016, 12:46:29 PM /Library/Logs/DiagnosticReports/GIMP-bin_2016-09-26-124629_[redacted].hang
Sep 26, 2016, 12:45:30 PM /Library/Logs/DiagnosticReports/GIMP-bin_2016-09-26-124530_[redacted].hang
Sep 26, 2016, 12:20:38 PM /Library/Logs/DiagnosticReports/Microsoft Word_2016-09-26-122038_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Sep 26, 2016, 10:38:14 AM ~/Library/Logs/DiagnosticReports/com.apple.preferences.sharing.remoteservice_20 16-09-26-103814_[redacted].crash
/System/Library/PreferencePanes/SharingPref.prefPane/Contents/XPCServices/com.a pple.preferences.sharing.remoteservice.xpc/Contents/MacOS/com.apple.preferences. sharing.remoteservice
Sep 26, 2016, 09:51:24 AM /Library/Logs/DiagnosticReports/SGProtocolService_2016-09-26-095124_[redacted]. crash
/System/Library/Extensions/SoundGrid.kext/Contents/MacOS/SGProtocolService
Sep 26, 2016, 09:51:02 AM /Library/Logs/DiagnosticReports/SGProtocolService_2016-09-26-095102_[redacted]. crash
Sep 26, 2016, 09:36:54 AM /Library/Logs/DiagnosticReports/SGProtocolService_2016-09-26-093654_[redacted]. crash
Sep 26, 2016, 09:36:45 AM /Library/Logs/DiagnosticReports/SGProtocolService_2016-09-26-093645_[redacted]. crash
Sep 26, 2016, 09:29:47 AM /Library/Logs/DiagnosticReports/SGProtocolService_2016-09-26-092947_[redacted]. crash
Sep 26, 2016, 09:20:51 AM /Library/Logs/DiagnosticReports/SGProtocolService_2016-09-26-092051_[redacted]. crash