mikemaione5

Q: I can't seem to access my photos or music from my iphone 6 when i connect it to my mac book pro after an update?

I am unable to access my photos or music files from my iphone 6 when i plug it into my macbook pro after I updated my phone to IOS 10.0.2.  It keeps asking me if I trust the computer and even though I click yes, I still can't access anything. 

 

Also both Iphoto and Itunes tell me they can't access the phone but did fin just the other day before the update.

iPhone 6, iOS 10

Posted on Sep 24, 2016 6:45 AM

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Q: I can't seem to access my photos or music from my iphone 6 when i connect it to my mac book pro after an update?

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  • by johnsiphone4610,

    johnsiphone4610 johnsiphone4610 Oct 2, 2016 2:27 PM in response to mikemaione5
    Level 1 (4 points)
    Mac OS X
    Oct 2, 2016 2:27 PM in response to mikemaione5

    I have this same problem with different equipment.  My phone is an iPhone 5c and my computer is an older iMac with OSX Lion installed.  I hope this isn;t a permanent condition since I can't afford to upgrade my computer to a newer one and I really rely on the camera in my phone to take job site photos and upload them into my computer everyday.