micmiller01

Q: iOS 10 Black Screen Spinning Wheel

Been using iOS 10.0.1 for about a week on an iPhone 6 and it's buggy. The issues below have only occurred since upgrading to iOS 10. Please fix in next release or provide solution.

 

1. Random black screen with spinning wheel. The upgrade went fine, so not that black screen. But at least daily my phone becomes unresponsive and shows a black screen with spinning wheel. After 5-10 seconds I'm prompted to enter my passcode as if the device has restarted. I'm not the only person experiencing this - and even managed to capture the image below.

 

2 - I've enabled the 'rest finger to open' option under home screen accessibility, but this doesn't always work. Again, about once a day, resting my finger to open results in me being prompted to press the home button to unlock. Each time this has happened I've checked and confirmed that the 'rest finger to open' option was enabled.

IMG_1653.PNG

Thanks

iPhone 6, iOS 10

Posted on Sep 22, 2016 12:16 PM

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Q: iOS 10 Black Screen Spinning Wheel

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  • by Sielbear,

    Sielbear Sielbear Sep 23, 2016 5:38 PM in response to micmiller01
    Level 1 (14 points)
    iPhone
    Sep 23, 2016 5:38 PM in response to micmiller01

    I Have the same problem.  3 co-workers have the same problem.  I opened a chat with Apple support, however, they indicated it was just my phone and that I should backup my phone and do a factory restore.  That's pretty extreme, especially considering that 100% of my immediate peers with iPhone 6 devices are facing identical frustrations.

  • by Kortolo,

    Kortolo Kortolo Sep 23, 2016 7:45 PM in response to Sielbear
    Level 1 (4 points)
    iPhone
    Sep 23, 2016 7:45 PM in response to Sielbear

    Exactly...100% here too.....my wife has a 6 plus as well as myself .

    After going to IOS 10 ....freezes on lock screen fadeout with spinning data wheel.

    facebook locked on spinning wheel of death for 3 hours because she didnt know

    about home and start button reboot.

    Other assorted lockups - spinning wheels - Lock screen - issues for my 6 plus

    and my wifes' since IOS 10.

    As far as tech support ...same thing.... The Emperors new clothes are just fantastic.

    We dont quite understand your issues sir.

  • by snapli,

    snapli snapli Sep 24, 2016 7:33 AM in response to micmiller01
    Level 1 (4 points)
    Sep 24, 2016 7:33 AM in response to micmiller01

    Hey guys,

     

    First time posting here because of this issue. Saw this behaviour now a couple of times on 10.0.1 and decided to go for a factory reset whilst upgrading to 10.0.2 today. After a few minutes encountered the black screen with white spinning wheel again. So even a factory reset won't do for you, I'm afraid...

     

    Cheers

    Snapli

     

    (iPhone 6 Plus)

  • by Seanmcne,

    Seanmcne Seanmcne Sep 24, 2016 7:46 AM in response to micmiller01
    Level 1 (4 points)
    iPhone
    Sep 24, 2016 7:46 AM in response to micmiller01

    i have a new iPhone 7 and have experienced this since last Friday when I got the phone this is clearly a bug and a pain in the rear

  • by LivingAimlessly,

    LivingAimlessly LivingAimlessly Sep 24, 2016 9:01 AM in response to micmiller01
    Level 1 (14 points)
    iPhone
    Sep 24, 2016 9:01 AM in response to micmiller01

    I'd like to 4th this. Wife's iPhone 6 regular is having this behavior and it's driving her crazy which means it's driving me crazy. Trying 10.0.2. Will let you know if this fixes it. Clearly an Apple problem not a "ya just gotta reset it" problem.

     

    Don't you love the irony that Apple made ads that criticized Microsoft for having to reformat to fix slowness and issues, and yet Apple tech support's first and only answer is to reformat to fix slowness and issues?

  • by snapli,

    snapli snapli Sep 24, 2016 9:15 AM in response to LivingAimlessly
    Level 1 (4 points)
    Sep 24, 2016 9:15 AM in response to LivingAimlessly

    As I already mentioned, a factory reset and/or upgrading to 10.0.2 won't improve your wife's mood...

  • by Sielbear,

    Sielbear Sielbear Sep 24, 2016 9:19 AM in response to snapli
    Level 1 (14 points)
    iPhone
    Sep 24, 2016 9:19 AM in response to snapli

    This is accurate. 10.0.2 made no improvement.  Still crashing constantly.

  • by micmiller01,

    micmiller01 micmiller01 Sep 24, 2016 9:45 AM in response to Sielbear
    Level 1 (23 points)
    Apple Music
    Sep 24, 2016 9:45 AM in response to Sielbear

    From responses to date it seems the factory reset solution doesn't work, and the issue isn't just being experienced by me. Any other solutions out there? Or are Apple working on fixing this is this in a future update?

  • by LivingAimlessly,

    LivingAimlessly LivingAimlessly Sep 24, 2016 9:51 AM in response to micmiller01
    Level 1 (14 points)
    iPhone
    Sep 24, 2016 9:51 AM in response to micmiller01

    So far it doesn't seem like they've acknowledged the issue, so it's hard to know if they're working on it :/

  • by esneefe,

    esneefe esneefe Sep 25, 2016 8:57 AM in response to micmiller01
    Level 1 (9 points)
    Sep 25, 2016 8:57 AM in response to micmiller01

    Count me in on this too. This is the first time I've discovered other people with the same problem. I did several Google searches on iOS 10 bugs, and couldn't find this one listed. I was starting to think it was just me.

  • by Megalon1112,

    Megalon1112 Megalon1112 Sep 25, 2016 10:02 AM in response to micmiller01
    Level 1 (4 points)
    iPhone
    Sep 25, 2016 10:02 AM in response to micmiller01

    Same here on my iPad Pro 9.7 128MB, at least 2 times a day. No problem on my iPhone 6 though....

  • by aloons.vip,

    aloons.vip aloons.vip Sep 25, 2016 10:56 AM in response to micmiller01
    Level 1 (8 points)
    iPhone
    Sep 25, 2016 10:56 AM in response to micmiller01

    I suffer from this exact problem, I hope it is resolved in the new update 10.1

  • by plnlcs,

    plnlcs plnlcs Sep 25, 2016 9:16 PM in response to micmiller01
    Level 1 (4 points)
    Sep 25, 2016 9:16 PM in response to micmiller01

    Also having this problem. Does anyone know the solution to this?

  • by snapli,

    snapli snapli Sep 26, 2016 10:48 PM in response to micmiller01
    Level 1 (4 points)
    Sep 26, 2016 10:48 PM in response to micmiller01

    Happened for the third time within just two hours using my iPhone to listen to music and reading the newspaper. Starts to annoy me...

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