WillKrimm
Level 1 (13 points)
iPhone

Q: Siri sends texts to null

Siri frequently sends texts to a contact 'null'  No such listing in contacts, reboot ineffective.

iPhone 6, iOS 9.3.5

Posted on Sep 2, 2016 9:37 AM

by WillKrimm,Solvedanswer
WillKrimm WillKrimm
Level 1 (13 points)
iPhone
A:

SSiri frequently sends texts to a contact 'null'. So yes I have started Siri, holding the Home button and dictating.

NO such listing in contacts...I have no contact named 'null' and no contact I can see with an empty name

reboot did not fix it...I have already tried rebooting my phone

 

it iS intermittent and so far I cant reliably reproduce it. It happened about 40% of the time yesterday. Is fairly recent i.e. a week or two and SEEMS to have happened after my last ios update.

 

no I have not erased and restored yet. Wanted to avoid that. If you have no ideas then I guess I will.

Posted on Sep 2, 2016 10:21 AM

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WillKrimm

Q: Siri sends texts to null

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  • by SteveKellman,

    SteveKellman SteveKellman Sep 23, 2016 11:10 AM in response to SteveKellman
    Level 1 (4 points)
    iPhone
    Sep 23, 2016 11:10 AM in response to SteveKellman

    Just did the 10.0.2 update and that didn't fix it (and a prior restart didn't either). Looking into KRSdesign's fix, I found a linked contact from a Google account that didn't have the number, so I added it to that linked contact and now texting to that person works as before. It's gonna be a real pain if I need to do that for all my contacts with linked contacts...

  • by WillKrimm,

    WillKrimm WillKrimm Sep 24, 2016 11:19 AM in response to WillKrimm
    Level 1 (13 points)
    iPhone
    Sep 24, 2016 11:19 AM in response to WillKrimm

    Somehow this was marked 'solved'.  My issue isn't.  The suggestions about linked contacts with no number, and a problem with a Facebook contact with the same name i.e. my wife's, have been helpful in changing the symptoms.  however, I get variations of the problem not a solution.  At times Siri will suggest similar names when I say "text my wife", or it will offer up her email addresses and ask 'which one', or ask 'which wife?'  I can send a text if I just give the phone number, and at times I can say 'wife' plus her name.  But either alone does not consistently work.  I always have to check to see if it really was sent or if it went to 'null'. 

     

    This is a recent (few weeks?) problem and suggests a software problem IMHO.

  • by David Patterson2,

    David Patterson2 David Patterson2 Sep 25, 2016 10:52 AM in response to WillKrimm
    Level 1 (9 points)
    Sep 25, 2016 10:52 AM in response to WillKrimm

    I'm pretty sure I had the same problem as you, and here's how I solved it:

     

    Reset Siri

    http://lifehacker.com/reset-siris-training-data-to-force-it-to-relearn-your-v-17 21343298

     

    I hard rebooted my iPhone between turning Siri off and back on, although I'm not sure that was necessary.   However, now Siri correctly finds the contact record and correct phone number to send messages to.

     

    Hope that helps!

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