Q: Callers can't hear me on iphone 6
I have an iphone 6 that has just started having a problem with phone calls.
When I call or other people call me then they can't hear me. To try and identify what the problem is I did the following:
tested the voice memo app and it records my voice and plays back OK
when on a call and change it to speakerphone then it works and they can hear me
facetime works fine and they can hear me
taking a video whether using the front or back camera works fine and the sound is heard
reset network settings - no difference
switched bluetooth on and off - no difference
upgraded the phone to the latest iOS update - no difference
shutdown all active apps and did a hard reboot of the phone - no difference
put my thumb over the proximity detector/sensor and now they can hear me.
Any ideas as to what is happening here???
Thanks
Posted on Sep 24, 2016 11:52 AM