LBoog72

Q: New iTunes won't recognize iPhone, iPad, or iPod

I downloaded the latest version of iTunes (Version 12.5.1.21) and now for some reason, it won't recognize any of my Apple products (iPad, iPhone, etc.). I ran a diagnostic and it states I'm not the administrator yet in Windows it states I am. Need some help to fix this problem.

 

Microsoft Windows 10.0 x64 Home Premium Edition (Build 10586)

HP HP Beats 15 Notebook PC

iTunes 12.5.1.21

FairPlay 2.11.7

Apple Application Support 5.0.1

iPod Updater Library 12.0

Apple Mobile Device 10.0.0.18

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.1.0.1 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iCloud for Windows 6.0.1.41

 

 

iTunes Serial Number 00000228FD68FB7C

 

 

Current user is not an administrator.

The current local date and time is 2016-09-23 17:33:24.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

Posted on Sep 23, 2016 1:06 AM

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