Q: Mac Book Pro will not turn on properly
hi all,
hoping for me help as i am rather panicky right now!
I downloaded the lasted IOS update last Saturday night. and I was playing the sims 3 on the Sunday (don't know if this is actually relevant). the sims 3 crashes completely (Couldnt exit it in any way). so I had to power of manually by holding power button until it turned off.
since then I have had the Apple with the loading bar reach until half way, stop and then some horrible black coding comes down the left hand side and then get the 'your computer was restarted because of a problem' in many languages screen. this is just a non stop loop.
any suggestions would be greatly appreciated and I really hope my Mac isn't completly broken! and I apologise for lack of capital letters/spelling mistakes and i am frantically typing on my phone!
MacBook Pro, null
Posted on Sep 24, 2016 1:50 PM
I think you mean OS X, right? iOS is for iDevices. OS X is for the computers.
You experienced a kernel panic. Please see Mac OS X- How to log a kernel panic, then see if you can locate a panic report coinciding with the date and time your computer experienced the panic. Please select and copy the report's content and post it here.
It is entirely possible that there has been a hardware failure of some kind such as a failed drive. I need you to try the following:
Fix Non-Working Sierra Installations
Try each of these in order. Test to see if the computer is working properly:
- Reset the PRAM
- Reset the System Management Controller (SMC)
- Start the computer in Safe Mode, then restart normally. This is slower than a standard startup. Hold down the SHIFT key immediately after hearing the startup chime until you see the Apple logo and progress bar.
- Repair the disk by booting the from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
- Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
Posted on Sep 24, 2016 1:54 PM

