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Sep 25, 2016 8:17 AM in response to Paulferriby Jonathan UK,★HelpfulHi
Unpairing erases all content and settings from your watch.
If you have tried all suggestions (your previous questions refer) and continue to experience issues, the following steps may help:
- Unpair your watch using the Watch app:
- Make an encrypted backup of your iPhone:
- If using iTunes, be sure to choose the option to Encrypt iPhone backup.
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Restore your iPhone to factory settings using iTunes (installing a fresh copy of iOS):
- Restore your iPhone from the encrypted backup;
- Pair your watch, setting it up either as a new watch or restoring from backup:
If the issue persists, I suggest that you contact Apple Support or make a Genius Bar reservation for assistance, including to have your watch checked if recommended by Apple: