Marc Sievers1

Q: Youtube stopped working with Safari 10.0

Can no longer play videos after installing Safari 10.0 on El Capitan. Error message disappears too quickly to be read.

Posted on Sep 24, 2016 2:57 PM

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Q: Youtube stopped working with Safari 10.0

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  • by dominic23,Solvedanswer

    dominic23 dominic23 Sep 25, 2016 6:18 AM in response to Marc Sievers1
    Level 8 (41,917 points)
    Mac OS X
    Sep 25, 2016 6:18 AM in response to Marc Sievers1

         Disable Extensions and test.

     

     

         Safari > Preferences > Extensions

         Select and disable all extensions and test.

         Enable Extensions one by one and test.

         To uninstall any extension, select it and click the “Uninstall” button.

         ClickToPlug-in extension may cause this kind of a problem.

  • by Eric Root,

    Eric Root Eric Root Sep 25, 2016 7:54 AM in response to Marc Sievers1
    Level 9 (72,916 points)
    iTunes
    Sep 25, 2016 7:54 AM in response to Marc Sievers1

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferenes, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.

     

     

     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.

     

    If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Marc Sievers1,

    Marc Sievers1 Marc Sievers1 Sep 25, 2016 8:31 AM in response to dominic23
    Level 1 (9 points)
    Safari
    Sep 25, 2016 8:31 AM in response to dominic23

    You are correct. Click to Flash 3.2 is the culprit. Disabling it restores the functionality. Thanks