Ruyi_H
Level 1
(19 points)
Q: Vertical flickering lines and unresponsive screen on my IPhone 6 Plus.
My iPhone 6 Plus keeps on having weird flickering grey/white vertical lines that drag down from the top of the screen on a regular basis, it only stops when I hit it in the back really hard and sometimes my iPhone screen is unresponsive, I wouldn't be able to click on any apps that I want to and sometimes the Phone would open up another app.
Another thing is that when I pressed on the top of my iPhone screen , I see these white lines that look like there's water in it which I suspect it does. My AppleCare expired recently and I'm nervous to go into a telephone shop to get it fixed because I have no knowledge on how much it will cost.
Please help me.
iPhone 6 Plus, iOS 9.2.1
Ingo2711
Level 7
(25,937 points)
Visit an Apple Store or Apple Authorized Service Provider and let them check the phone. If you are lucky, only the screen needs to be replaced, if there is more internal damage, the device might have to be replaced:
Screen repair service pricing
Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
Model Screen repair cost iPhone 6 $109 iPhone 6s, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5 $129 iPhone 6s Plus $149 Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model Out-of-warranty service fee Battery service* iPhone 6s Plus, iPhone 6 Plus $329 $79
*available only if battery
fails Apple’s diagnostic testiPhone 6s, iPhone 6 $299 iPhone 5s, iPhone 5c, iPhone 5 $269 iPhone 4s $199 iPhone 4, iPhone 3GS, iPhone 3G $149 Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty pricing varies for Apple accessories such as adapters and Apple iPhone cases. Contact your carrier, Apple, or an Apple Authorized Service Provider for more information.
copied from Service Answer Center - iPhone
