beccacooks

Q: Mail Signature won't stick!

Hi - no matter how many times I redo my Mail signature (on my Macbook Pro early 2011), my signature keeps reverting to an old signature (this happens not every time I send an email, but periodically, and then when it does, I can't revert back to the new signature without recreating a new signature).  It is an image with a link behind it to a website.  Help??!! How do I rid myself of the old signature for good?

iMac, Mac OS X (10.7.2)

Posted on Sep 25, 2016 8:53 AM

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Q: Mail Signature won't stick!

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  • by leroydouglas,Helpful

    leroydouglas leroydouglas Sep 26, 2016 6:22 AM in response to beccacooks
    Level 7 (23,796 points)
    Notebooks
    Sep 26, 2016 6:22 AM in response to beccacooks

    Finder>Go>Go to Folder,  copy and paste:

     

    ~/Library/Mail/V3/MailData/Signatures/

     

    You can use quick look to see content of each file.  Delete the offender.

     

    If you are using iCloud Drive:

    ~/Library/Mobile\ Documents/com~apple~mail/Data/V3/MailData/Signatures/

  • by beccacooks,

    beccacooks beccacooks Sep 26, 2016 6:23 AM in response to leroydouglas
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 6:23 AM in response to leroydouglas

    I went in as you said and deleted the plist files in there and then recreated my signature.  Hopefully it will stick now!  Thanks

  • by leroydouglas,Helpful

    leroydouglas leroydouglas Sep 26, 2016 6:59 AM in response to beccacooks
    Level 7 (23,796 points)
    Notebooks
    Sep 26, 2016 6:59 AM in response to beccacooks

    beccacooks wrote:

     

    I went in as you said and deleted the plist files in there and then recreated my signature. 

     

    No one mentioned plist in the above instruction.

     

    I suggested deleting  the offending   .mailsignature  file

     

    ex. CCB616CE-XXX-XXX-XXXX-F445F3839055.mailsignature

  • by beccacooks,

    beccacooks beccacooks Sep 26, 2016 6:59 AM in response to leroydouglas
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 6:59 AM in response to leroydouglas

    Yes you did but I could not distinguish which was the bad from the scripts in there.  Thanks!

  • by leroydouglas,

    leroydouglas leroydouglas Sep 26, 2016 7:10 AM in response to beccacooks
    Level 7 (23,796 points)
    Notebooks
    Sep 26, 2016 7:10 AM in response to beccacooks

    beccacooks wrote:

     

    Yes you did but I could not distinguish which was the bad from the scripts in there.  Thanks!

    "You can use quick look to see content of each file.  Delete the offender."

    Quick Look will open the  .mailsignature  file.

     

    You can see nested in the code the individual signature you created and determine which one you do not want any more.

     

    You can always move each and everyone to the Desktop if necessary, and add them back one at a time if you are having a hard time determining which .mailsignature is the offender.

     

    good computing beccacooks !