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Helpful answers
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Sep 25, 2016 11:42 AM in response to mmatteojrby Eau Rouge,Have you tried a simple restart.
Or you could download the Combo update, double-click to install.
Download OS X El Capitan 10.11.6 Combo Update
It is ok to install over your 10.11.6, the combo resets some system files so may help with your problem.
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Sep 27, 2016 8:52 AM in response to Eau Rougeby mmatteojr,Thanks Eau Rouge for the ideas. In the last few weeks I tried the restart, update and even a reinstall, but the problem persists. Any other ideas are greatly appreciated.
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Sep 27, 2016 9:11 AM in response to mmatteojrby Luis Sequeira1,Try restarting in Safe Mode, try it there.
Then restart normally, try again.
Let us know.
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Sep 27, 2016 2:27 PM in response to Luis Sequeira1by mmatteojr,Thanks Luis for your suggestion. I tried in Safe Mode a few times, but the same problem persists.
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Sep 27, 2016 7:46 PM in response to mmatteojrby Eric Root,Might be a corrupt .plist.
Do a backup, preferably 2 backups on 2 separate drives.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
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Sep 29, 2016 6:34 PM in response to Eric Rootby mmatteojr,Thanks for your great idea Eric. I tired moving the .plist file to my desktop and restarting, but the same problem persisted, so no luck with this. I'd like to add that last weekend with the help of my local Apple store I did a clean re-install then used migration assistant to restore my backup. I checked the network pane BEFORE migration assistant and it opened perfectly. However, when I restored my backup the problem was their again. So, obviously I have a bug somewhere. Any other ideas anyone? I really don't want to have to re-build from scratch.