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All replies
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Helpful answers
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Sep 25, 2016 11:53 AM in response to jclausellby ChitlinsCC,This is a Mac OS X issue... What OS X version?
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Sep 25, 2016 11:59 AM in response to ChitlinsCCby jclausell,The version is 10.11.6. It is a Mac OS X El Capitan. If it is a Mac OS X issue, how to solve it? Do I need to bring back the computer?
Thanks again
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Sep 25, 2016 12:36 PM in response to jclausellby ChitlinsCC,★HelpfulOK. Will ask this to be moved to El Cap forum where someone will surely have sound advice.
Best luck
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Sep 25, 2016 12:43 PM in response to jclausellby ChitlinsCC,You're welcome...
It seems our gracious Hosts did not take my recommendation of "El Cap" and chose instead to move this to (your product info) Macbook Air ! -- I generally route things differently... HARDWARE issue to the particular Mac forum and SOFTWARE issue (login TO > OS X is software, isn't it?)
It will probably be fine... "bump" this after a reasonable amount of time on "Football Day in America"