Chinochico

Q: TrendNet Switch not working with AirPort Extreme

Hi Everyone,

 

It's been a while I am trying to solve this issue and I can't find any solution about it, even Apple Support doesn't have any answer.

 

I got an AirPort Extreme and since it only comes with few ethernet connectors, I decided to get an Ethernet Switch. I got the TrendNet Switch: https://www.amazon.ca/TRENDnet-Unmanaged-Gigabit-GREENnet-TEG-S81g/dp/B00C2H0YUA /ref=sr_1_4?s=electronics&ie=UTF8&qid=1474827403&sr=1-4&keywords=trendnet+switch es

 

However, it just doesn't work. Seems like they don't talk to each other and the AirPort doesn't provide "internet" to the switch. I tried this setup:

Modem > AirPort > TrendNet Switch and it doesn't work, my other devices (PC, TV, PS4...) doesn't pick up any signal from the TrendNet.

 

Current Setup:

Modem > TrendNet > AirPort Extreme; This way works, the TrendNet provides internet to the AirPort, but I am back to the same problem. I don't have enough ethernet plugs for all my devices.

 

Does anyone experienced this issue?

will appreciate your help, thanks.

Airport Extreme, Other OS

Posted on Sep 25, 2016 11:28 AM

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Q: TrendNet Switch not working with AirPort Extreme

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  • Helpful answers

  • by Tesserax,

    Tesserax Tesserax Sep 25, 2016 11:33 AM in response to Chinochico
    Level 9 (54,798 points)
    Wireless
    Sep 25, 2016 11:33 AM in response to Chinochico

    What is the make & model of your modem?

     

    If your modem, is just that, a simple modem, then the router should be directly connected downstream of it, and the Ethernet switch should be downstream of the router.

     

    The Ethernet cable coming from the modem must be connected to the WAN (circle-of-dots) port on the AirPort Extreme, and the Ethernet switch should be connected to one of its LAN (opposing arrows) ports. Is this the way you have it configured in your first configuration description?

  • by LaPastenague,

    LaPastenague LaPastenague Sep 25, 2016 1:55 PM in response to Chinochico
    Level 9 (52,947 points)
    Wireless
    Sep 25, 2016 1:55 PM in response to Chinochico

    A switch should pretty much just work.

     

    When you say you got an Airport Extreme.. it is brand new tower version??

     

    Modem > AirPort > TrendNet Switch and it doesn't work, my other devices (PC, TV, PS4...) doesn't pick up any signal from the TrendNet.

    If you plug the PC directly to the Airport I presume it works??

     

    What do the lights on the switch show.. ?? Connectivity between the switch and the TC.. and then switch to PC. All should show connectivity is working. If not have you replaced ethernet cables with known good ones?

     

    If all of this is good.. check the IP address on the PC..

     

    Perhaps the best idea is post a screenshot of it.

     

    Plus a screenshot of the Airport setup from airport utility on a Mac or iOS device.