mrsndmn

Q: Can't move icons with new ios 10.01 update

I just updated my iphone 6S Plus and can't move my icons from screen to screen or within a screen.  NO jiggle when holding my finger on the icon.  Any suggestions?  Thanks

iPhone 6 Plus, iOS 10

Posted on Sep 15, 2016 5:47 AM

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Q: Can't move icons with new ios 10.01 update

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  • Helpful answers

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Sep 15, 2016 6:03 AM in response to mrsndmn
    Level 7 (32,669 points)
    iPad
    Sep 15, 2016 6:03 AM in response to mrsndmn

    Try a forced restart: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the restart.

  • by mrsndmn,

    mrsndmn mrsndmn Sep 15, 2016 6:29 AM in response to Kilgore-Trout
    Level 1 (6 points)
    Notebooks
    Sep 15, 2016 6:29 AM in response to Kilgore-Trout

    Thanks for your help.  I tried that but it did not work.  My home screen buttons would not jiggle.

     

    So I went to the last page of icons and I noticed that if I held an icon it started to jiggle.  I thought problem fixed, I went to the home screen and tried but still no jiggle.  I then went from each of my icon screen successively from back to the home screen and IT WORKED.  Weird for sure.  I called Support and they had not seen this problem before but they were very nice.

  • by richardw888,Apple recommended

    richardw888 richardw888 Sep 21, 2016 9:10 AM in response to mrsndmn
    Level 1 (15 points)
    Applications
    Sep 21, 2016 9:10 AM in response to mrsndmn

    I thought I had this problem.  But I was force-touching the icon.  It required that I put my finger on the icon using a light touch, then the jiggle appeared.  I'm new to force touch.

  • by MGN123,Solvedanswer

    MGN123 MGN123 Sep 25, 2016 3:24 PM in response to mrsndmn
    Level 1 (14 points)
    iPhone
    Sep 25, 2016 3:24 PM in response to mrsndmn

    I also had that problem with ios 10 on my iPhone 7. The icons would not jiggle on the home page. It worked when I went to the last page of the icons. When I picked an icon on that page, all icons jiggled.