Josetroti

Q: iPhone connecting to iTunes

I have an iPhone 6 currently running iOS10. Whenever I plug in my iPhone to my laptop, which is running windows 7, iTunes come up and gives me this message: iTunes could not connect to the iPhone (iPhone's name) because an invalid response was received from the device".

 

Does anyone know why is this coming up?

 

Thanks in advanced!

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Sep 25, 2016 8:53 PM

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