KathyMaldonado

Q: Setting up new MacBook Air

I bought a new MacBook Air today and after going through the typical set up regarding language preference, Apple ID, iCloud, etc. it got stuck on the "Setting up your Mac" with the spinning wheel of death. It was like this for about 2 hours so I decided to power off the computer, give it a moment, and then start it again. Upon starting again it loaded fine with the Apple symbol and loading bar underneath it. But then it froze up and was replaced with a white circle with a line through it. And now it is stuck on that and is not responding. Any suggestions? It's brand new and all I was trying to do was set it up for the first time. Thanks in advance!

MacBook Air, iOS 10

Posted on Sep 25, 2016 9:36 PM

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Q: Setting up new MacBook Air

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