Q: Hdcp problems on brand new iMac 5k
Hi Im getting an error message on my new iMac
This Movie cannot be played because its on a display that is not authorised to play protected movies try moving this window to a different display or disconnect any displays that are not HDCP autorised
The thing Is all my movies are bought from iTunes, this is an out the box iMac with nothing connected its the iMac screen im trying to watch the content on i've tried you tube all formats up to 4 k work fine netflix nothing works at all sd 1080p or 4k
Ive looked all over for a result on this and all i get are video converters but that can't be right this is apple stuff it should play on apple computers Ive been on to AppleCare but they think it could be the graphics card does anyone have a fix that isn't third party solution this should work out the box
running sierra non a 5k retina iMac
Thanks in advance for any help
regards
Craig
Chipset Model:
Type: GPU
Bus: PCIe
PCIe Lane Widt
VRAM (Total): 4096 MB
Vendor: ATI (0x1002)
Device ID: 0x6920
Revision ID: 0x0000
ROM Revision: 113-C905AA-799
EFI Driver Version: 01.00.799
Metal: Supported
Displays:
iMac:
Display Type: Retina LCD
Resolution: 5120 x 2880 Retina
Retina: Yes
Pixel Depth: 30-Bit Color (ARGB2101010)
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: Yes
Built-In: Yes
Posted on Sep 25, 2016 1:28 AM