HT202724: Send a group message on your iPhone, iPad, or iPod touch

Learn about Send a group message on your iPhone, iPad, or iPod touch
LuxePetals

Q: Why can't I receive text from android users on t-mobile?  They can see my text but I never can see their text. I've had this problem for years, switching carrier (I.e. ATT to Verizon) didn't fix my problem.  Something to do with android T-mobile user

Why can't I receive text from android users on t-mobile?  They can see my text but I never can see their text. I've had this problem for years, switching carrier (I.e. ATT to Verizon) didn't fix my problem.  Something to do with android T-mobile users.  Been on support line and they don't seem to know what I'm talking about. Had this problem for years now.  Would hate to change phone number just to see if this will correct the problem

iPhone 7, iOS 10

Posted on Sep 26, 2016 7:06 AM

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Q: Why can't I receive text from android users on t-mobile?  They can see my text but I never can see their text. I've had this ... more

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  • by KiltedTim,

    KiltedTim KiltedTim Sep 26, 2016 7:18 AM in response to LuxePetals
    Level 9 (56,005 points)
    Mac OS X
    Sep 26, 2016 7:18 AM in response to LuxePetals

    SMS messaging is a carrier feature. If you've reported the problem to your carrier and they haven't found a problem, then have the sender report the problem to their carrier.

  • by LuxePetals,

    LuxePetals LuxePetals Sep 26, 2016 8:41 AM in response to LuxePetals
    Level 1 (4 points)
    iPhone
    Sep 26, 2016 8:41 AM in response to LuxePetals

    Thanks...will ask my friends to call their tmobile.  Just to clarify...I receive their text one-on-one but it's the group text in which I don't receive text back from tmobile android users...I can receive text from att android users fine in the same group text. 

     

    It's just the group text that i'm having problems with...so assuming your suggestion to have them call their provider is still valid for the group texting issue.  Thanks!