Q: can't access external hard drive
So I plugged in my external hard drive into my macbook to move some files onto it but it said "The disk you inserted was not readable by this computer." I clicked initialise and it says the hard drive is uninitalised and mount and partition are greyed out. I ran the first aid option but it just says the operation was successful. As far as I'm aware my external hard drive is working because it's blue light is on and I used it a few days ago and it worked fine. I also plugged in another usb stick I have and it works perfectly.
Is there anyway for me to access my files on the external hard drive? I really don't want to lose my photos and files!
The external hard drive is a freecom tough drive 320 GB.
MacBook Pro (Retina, 13-inch,Early 2015)
Posted on Sep 26, 2016 9:17 AM