mpasqu1139

Q: downloaded new iMac iOS. when logo appears down status bar travels one third the way then screen goes blank

downloaded iOS 10.1 into iMac. when apple logo appeared with download status bar. bar shows at one third then screen goes blank

iMac, iOS 10

Posted on Sep 26, 2016 12:39 PM

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Q: downloaded new iMac iOS. when logo appears down status bar travels one third the way then screen goes blank

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  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Sep 26, 2016 1:01 PM in response to mpasqu1139
    Level 9 (58,870 points)
    Photos for Mac
    Sep 26, 2016 1:01 PM in response to mpasqu1139

    I think you mean you downloaded the new Mac OS (IOS is for iPads, iPhones & iPods). If so then restart and do a PRAM reset per the instructions in iMac SMC and PRAM reset.

     

    Then see if your install completes. If it only boots into the version of OS X you had then look in the Applications folder and see if the Sierra installer is still there. If it is, then double click it and  your install should work.