peo björn
Level 1 (4 points)
Mac OS X

Q: Mail Inbox opens on the oldest messages

After upgrading to Sierra, my Mac Mail Inbox opens with the slider showing the oldest messages, so I have to slide down manually to the most recent messages every time. No other Mail folder behaves like this, and none did before Sierra either. Anyone?

MacBook Pro (Retina, 15-inch, Early 2013), macOS Sierra (10.12)

Posted on Sep 25, 2016 6:50 AM

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peo björn

Q: Mail Inbox opens on the oldest messages

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  • by chris_g1,

    chris_g1 chris_g1 Sep 26, 2016 12:48 PM in response to peo björn
    Community Specialists
    Sep 26, 2016 12:48 PM in response to peo björn

    Hello peo björn,

    Thanks for asking about mail after the upgrade of Sierra here in the Apple Support Communities. I'm happy to help change that sort option with it opening with the oldest messages.


    With Mail open, and the word Mail up top next to the Apple, move to the right third option in from the word Mail, and click View > Sort By, then choose Date. You will have to do this one more time, but then select Newest Message on Top. If this is how it is selected currently, please change it to another option, and then change it back to these settings.


    Thanks again for checking out the Apple Support Communities. Enjoy macOS Sierra!

  • by peo björn,

    peo björn peo björn Sep 26, 2016 1:51 PM in response to chris_g1
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 1:51 PM in response to chris_g1

    Thanks for you quick reply! But I'm afraid I did not state the problem clearly enough (had the feeling while writing but that was the best I could do in English). I'll make a new try: The problem is not sorting by date with the oldest message on top. The problem is that Mail opens the Inbox view with the scroll bar at the oldest, i.e. at the opposite end of my looong list of messages in my Inbox. So in order to see the new messages I have to manually scroll from the very top all the way to the bottom. Every single time I open Mail. So irritating. As I wrote, none of the other folders behaves like this, and neither did Inbox before I upgraded to Sierra.

  • by Old Toad,

    Old Toad Old Toad Sep 26, 2016 2:44 PM in response to peo björn
    Level 10 (141,331 points)
    Mac OS X
    Sep 26, 2016 2:44 PM in response to peo björn

    A workaround to that is to create a new, smart mailbox with the following criteria:

    Mail001.jpg

    That way only the unread emails are displayed and, in my setup, the newest are at the top via this menu:

    Mail002.jpg

  • by peo björn,

    peo björn peo björn Sep 26, 2016 11:54 PM in response to Old Toad
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 11:54 PM in response to Old Toad

    Thanks, nice try. But it does not adress my actual problem, which I have tried to describe - not the order of the posts in the folder but where the scroll bar is placed when I open the window. Plus it would be nice to get back this very standard function without home made workarounds.