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Sep 26, 2016 1:14 PM in response to Hend hegazyby jeremy_v,Hi Hend hegazy,
I use FaceTime almost daily so it not working would be a huge issue for me.
I would suggest taking a look at the article Get help if you can‘t make or receive FaceTime calls.
It has a really great steps to get this resolved for you.
Cheers.
