karffe
Level 1 (25 points)
Mac OS X

Q: magic mouse scroll under bootcamp

Hello i recently installed Windows7 under boot camp on my imac. I do not understand why i cannot do scrolling in system windows but i am able to scroll the browser window and in controll pannel. Do i have to install some feature? Please help.

iMac (27-inch, Late 2012), OS X Mavericks (10.9.5)

Posted on Sep 25, 2016 3:49 AM

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karffe

Q: magic mouse scroll under bootcamp

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  • by chris_g1,

    chris_g1 chris_g1 Sep 26, 2016 1:55 PM in response to karffe
    Community Specialists
    Sep 26, 2016 1:55 PM in response to karffe
    Hi karffe,



    I understand that your Magic Mouse isn't scrolling consistently in Windows 7 on your iMac. When this occurs there may have been an issue with the installation of the Boot Camp Support Software, which handles installing the necessary drivers for your Apple hardware to work correctly with Windows. You can download a new copy of the latest version of the installer at the link below.
    Boot Camp Support Software 5.1.5621
    https://support.apple.com/kb/DL1720

    If you continue to experience inconsistent behavior from your Magic Mouse, the next step would be to verify that you're running the correct version of Windows 7 for your Mac (Windows 7 64-bit):

    Boot Camp requirements by Mac model

    Different Mac computers work with different versions of Windows. If you don't know which Mac you have, choose About This Mac from the Apple menu. 

    Each table entry includes one of these symbols or entries in each column. 

    • 4 or 5:  These link to the manual download for the related version of the Windows support software (drivers) you need to install Windows on your Mac.

    ...

    iMac

                                                                                                   
    Mac modelWindows 7
       64-bit    		Windows 7
       32-bit    		Windows Vista
       64-bit    		Windows Vista
       32-bit    		Windows XP
       32-bit
    ..................
    iMac
       (27-inch, Late 2012)    		5----
    Install Windows 7 and earlier on your Mac using Boot Camp
    https://support.apple.com/en-us/HT205016




    Sincerely.

  • by karffe,

    karffe karffe Sep 28, 2016 12:07 PM in response to karffe
    Level 1 (25 points)
    Mac OS X
    Sep 28, 2016 12:07 PM in response to karffe

    i have got the right one, i am sure. As you sent the table above. I tried to reinstal drivers several times but without change... does someone has the some experience with this problem?

  • by sterling r,

    sterling r sterling r Sep 28, 2016 12:25 PM in response to karffe
    Community Specialists
    Sep 28, 2016 12:25 PM in response to karffe
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - Contact Apple Support.