leachimnoxid
Level 1 (4 points)
Mac OS X

Q: Wifi slow, emails arriving intermittently.

HI since Sierra update wifi goes from slow to stop. Apple emails arrive intermittently on imac, yet both these issues are OK on iphone 6 and iPad 3rd gen.

 

ANy help would be appreciated.

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.3)

Posted on Sep 26, 2016 11:42 AM

by dianeoforegon,Solvedanswer
dianeoforegon dianeoforegon
Level 5 (5,724 points)
Mac OS X
A:

Since your permissions are OK, I would boot into Recovery Drive and run First Aid.

 

If you still have issues many users are reporting that installing Sierra again fixed issues for them. You can select to do this in Recovery Drive. With Wi-Fi this can be slow.  If you saved the Sierra installer you can  run it again or create a USB Installer. Apple has changed the way the macOS installer shows up in the App Store. Previously it was under Purchased tab. You can try downloading again via the Featured tab.

 

How to make a bootable usb installer for Sierra GM and public release

Posted on Sep 26, 2016 1:39 PM

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leachimnoxid

Q: Wifi slow, emails arriving intermittently.

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  • Helpful answers

  • by dianeoforegon,Helpful

    dianeoforegon dianeoforegon Sep 26, 2016 12:27 PM in response to leachimnoxid
    Level 5 (5,724 points)
    Mac OS X
    Sep 26, 2016 12:27 PM in response to leachimnoxid

    Verify your location in System Preferences > Date & Time.

    Verify System Preferences > Security & Privacy that location services is checked.

      Click on Location Services.

      Select System Services (bottom of list)

  • by leachimnoxid,

    leachimnoxid leachimnoxid Sep 26, 2016 12:29 PM in response to dianeoforegon
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 12:29 PM in response to dianeoforegon

    HI Diane, thank you for the response.

     

    All as you said - the only thong is the 'enable locatons' box is ticked but greyed out.

     

    Does this affect anything.

     

    No change in wifi nor emails.

     

    Regards

  • by dianeoforegon,

    dianeoforegon dianeoforegon Sep 26, 2016 1:00 PM in response to leachimnoxid
    Level 5 (5,724 points)
    Mac OS X
    Sep 26, 2016 1:00 PM in response to leachimnoxid

    If your account an admin account? If not, then log in your admin account to make the change.

     

    If yes, then do a Get Info on your User's folder (home) and your User's Library. Do you have Read & Write permissions?

     

    getinfo-home..png   getinfo-library..png

     

    If you do not have Read & Write permissions, click on the lock and set YOUR NAME (me) to Read & Write. Then click on the gear and select Apply to enclosed items... This could take a few minutes.

     

    applytoenclosed.png

     

     

    For good measure, boot into Recovery drive and run Disk Utility > First Aid on your Macintosh HD.

     

    Boot into the Recovery Drive by holding down Command R when restarting.

     

    Open Disk Utility

    Run First Aid on your internal drive, Macintosh HD

    Quit Disk Utility

    Under the Apple in the Menu bar select Restart.

  • by leachimnoxid,

    leachimnoxid leachimnoxid Sep 26, 2016 1:29 PM in response to leachimnoxid
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 1:29 PM in response to leachimnoxid

    HI again  -I took a little longer than expected  

     

    I Have 'read and write' permissions on both HOme and LIbrary.

     

    I therefore didn't go on to the next stage - should I?

     

    REgards

  • by dianeoforegon,Solvedanswer

    dianeoforegon dianeoforegon Sep 26, 2016 1:39 PM in response to leachimnoxid
    Level 5 (5,724 points)
    Mac OS X
    Sep 26, 2016 1:39 PM in response to leachimnoxid

    Since your permissions are OK, I would boot into Recovery Drive and run First Aid.

     

    If you still have issues many users are reporting that installing Sierra again fixed issues for them. You can select to do this in Recovery Drive. With Wi-Fi this can be slow.  If you saved the Sierra installer you can  run it again or create a USB Installer. Apple has changed the way the macOS installer shows up in the App Store. Previously it was under Purchased tab. You can try downloading again via the Featured tab.

     

    How to make a bootable usb installer for Sierra GM and public release

  • by leachimnoxid,

    leachimnoxid leachimnoxid Sep 26, 2016 2:01 PM in response to leachimnoxid
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 2:01 PM in response to leachimnoxid

    Hi Diane

     

    I've re booted in Recovery and used DU & First Aid - I also rebooted 'ordinarily' and used Disk Utility & First Aid.

     

    In the Recovery mode the purgeable box was zero, but in the ordinary mode it was a3 figure number - do I need to do anything with this?

     

    I'me replying from my iMac as your instructions seemed to have done the trick.       

     

    Many thanks

     

    Michael

  • by leachimnoxid,

    leachimnoxid leachimnoxid Sep 26, 2016 2:05 PM in response to leachimnoxid
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 2:05 PM in response to leachimnoxid

    the purgeable figure

    Screen Shot 2016-09-26 at 22.04.35.png

  • by dianeoforegon,Helpful

    dianeoforegon dianeoforegon Sep 26, 2016 2:46 PM in response to leachimnoxid
    Level 5 (5,724 points)
    Mac OS X
    Sep 26, 2016 2:46 PM in response to leachimnoxid

    Purgeable space represents data stored on your disk that can and will be removed if you start running out of space, usually because there is already a copy of that data in the cloud. There's nothing you can do to manually purge this storage via Disk Utility, though. You just need to trust macOS to handle things based on the options you've enabled.

     

    http://arstechnica.com/apple/2016/09/macos-10-12-sierra-the-ars-technica-review/ 9/#h2

  • by leachimnoxid,

    leachimnoxid leachimnoxid Sep 26, 2016 2:48 PM in response to dianeoforegon
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 2:48 PM in response to dianeoforegon

    DIane

     

    Thank you.

     

    All now seems OK.

     

    Thank you oncecagain for your help tonght ( .afternoon)

     

    Regards

     

    MIchael