Jason Sheen
Level 2 (284 points)
Desktops

Q: iCloud billing isn't using up my existing balance

I have a iTunes balance of $30 under my account.

 

My wife signed up under her apple ID (part of family account) for iCloud storage for $.99 a month.

 

However, it's charging my credit card and not using up the $30 balance.

 

Anyway to fix it?

Posted on Sep 26, 2016 1:59 PM

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Jason Sheen

Q: iCloud billing isn't using up my existing balance

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  • by zinacef,

    zinacef zinacef Sep 26, 2016 4:35 PM in response to Jason Sheen
    Level 5 (4,827 points)
    Applications
    Sep 26, 2016 4:35 PM in response to Jason Sheen

    Who is the one that started or created the Family Sharing, if indeed, that's what you were referring to?  If that was what you were referring to iCloud storage can't be shared on Family Share.

     

    She cannot use the $30 credit toward the iCloud storage she signed up because that credit is under your account/Apple ID.