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Q: I am trying to update my iPhone to IOS10 through itunes, but I am receiving error messages about my network connection and not bei ... I am trying to update my iPhone to IOS10 through itunes, but I am receiving error messages about my network connection and not being able to download the software. more
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Helpful answers
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Sep 26, 2016 6:52 PM in response to mnovikasby Jeff_W.,Hi mnovikas!
I see that you're having issues updating your iPhone using iTunes. I know it's important to be able to update, and I'm happy to help. Please follow the relevant instructions in these articles:
If you can’t connect to the iTunes Store
If iTunes can't contact the software update server for iPhone, iPad, or iPod - Apple Support
Thanks for using Apple Support Communities.
Cheers! -
Sep 26, 2016 7:11 PM in response to mnovikasby Cheese1357,Hello mnovikas and welcome to the Apple Support Communities! I may suggest to try over ethernet. I hope this helps!
