Q: IOS 10 randomly resets
I'm using an iPhone 6+ and I recently updated to iOS 10.
Since the upgrade, my iPhone randomly "quick" restarts.
I'll be using an app and the screen will go black with the white circle spinning in the middle of the screen for about 3-4 seconds and then the phone will be prompting me to enter my unlock code.
It seems random, however, I was able to find a repeatable process which is outlined below:
- click an in-app purchase
- Put in Apple password
- phone prompted me to verify payment
- go to the payment screen, start entering details, the phone would reset
The time taken to reset using these steps varied, it wasn't always in exactly the same spot and obviously it happens doing other things as well.
I've noted a few other people experiencing similar issues to this doing a quick Google search.
Has anyone found a solution to this?
My next step would be to restore to a previous backup and try the upgrade process again.
iPhone 6 Plus, iOS 10
Posted on Sep 25, 2016 8:26 PM
