Bill4th

Q: Upgraded to IOS 10.0.2 and cannot make calls now

I upgraded to IOS 10.0.2 this morning on my iphone 5 and now I cannot make cellular calls - I can get texts, voice messages, get on the Internet (Safari), but no cellular bars!  Took my iphone to Verizon and they installed a new SIM and also did a reset ... still nothing.  Is this an IOS problem? Are others having it?

iPhone 5, iOS 10.0.2

Posted on Sep 26, 2016 8:43 PM

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Q: Upgraded to IOS 10.0.2 and cannot make calls now

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 26, 2016 8:46 PM in response to Bill4th
    Level 9 (59,085 points)
    iPhone
    Sep 26, 2016 8:46 PM in response to Bill4th

    The ability to make calls is a carrier function. This would not be an iOS issue. They need to take a look at your cellular account. If you can get text messages and data is working, then your account is not correctly provisioned for calls. I suggest taking it to a corporate store rather than an authorized reseller to have it checked, or call Verizon customer service and explain your situation and what has already been done.

  • by shafiqamir,

    shafiqamir shafiqamir Oct 3, 2016 7:43 PM in response to ChrisJ4203
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 7:43 PM in response to ChrisJ4203

    i also facing the same problem. Not able to open SMS apps and even Phone/Call Apps.

    This thing hapens after upgraded to 10.0.2 ios.

     

     

  • by Bbouch1973,

    Bbouch1973 Bbouch1973 Oct 4, 2016 7:21 AM in response to Bill4th
    Level 1 (8 points)
    iPhone
    Oct 4, 2016 7:21 AM in response to Bill4th

    I am having the same problem. I also have an iPhone 5 and can no longer make or receive calls. My phone is displaying "No Service" for cell service. I can text and use WiFi just fine.

  • by Bbouch1973,

    Bbouch1973 Bbouch1973 Oct 4, 2016 7:24 AM in response to ChrisJ4203
    Level 1 (8 points)
    iPhone
    Oct 4, 2016 7:24 AM in response to ChrisJ4203

    How can it be a carrier problem if we are all having the same problem? Sounds to me like it is an Apple upgrade problem. Maybe Apple just wants us all to upgrade to a new phone as well?