MarcinOC

Q: iPhone 7 Plus gets hot

My wife's iPhone 7 Plus gets hot.  Are there Apps or other things running in the background that should be shut down?

 

Thanks

iMac, macOS Sierra (10.12)

Posted on Sep 25, 2016 1:50 PM

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Q: iPhone 7 Plus gets hot

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  • by Allen A,

    Allen A Allen A Sep 26, 2016 4:25 PM in response to MarcinOC
    Community Specialists
    Sep 26, 2016 4:25 PM in response to MarcinOC
    Hi MarcinOC,

    Thanks for participating in the Apple Support Communities. I understand that your wife's iPhone 7 Plus is getting hot and you're curious if you should be closing the most recently used apps. I'm happy to provide some help!

    To address your concern regarding the iPhone 7 Plus getting hot, take a look at this information:

    Your device might get warm

    When you use the device or charge the battery, the device might get warm. You might notice that your device feels warmer in these situations:

    • When you set up your device the first time
    • When you restore from a backup
    • When apps reindex or reanalyze data, like Photos tagging for faces, places, or keywords after a software update

    These conditions are normal, and your device will return to a regular temperature when complete.

    Here are some of the higher ambient-temperature conditions and activities that might cause the device to change performance and behavior:

    • Leaving the device in a car on a hot day.
    • Leaving the device in direct sunlight for an extended period of time.
    • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, or playing a graphics-intensive game.

     

    Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support


    To answer your second question about closing recently used apps, this won't be necessary unless one of your apps becomes unresponsive. Take a look at this information:

    Force close an app

    When you double-click the Home button, your recently used apps appear. The apps aren’t open, but they're in standby mode to help you navigate and multitask. You should force an app to close only when it’s unresponsive.

    Force an app to close on your iPhone, iPad, or iPod touch - Apple Support
     

    Cheers!
  • by Amy LC,

    Amy LC Amy LC Sep 27, 2016 3:59 AM in response to MarcinOC
    Level 1 (4 points)
    iPhone
    Sep 27, 2016 3:59 AM in response to MarcinOC

    I Collected my new iPhone 7 plus rose gold on 25/09. Only few days , and I also feel the phone very hot. it seem like abnormal .. any solution?

  • by Amy LC,

    Amy LC Amy LC Sep 27, 2016 4:01 AM in response to Amy LC
    Level 1 (4 points)
    iPhone
    Sep 27, 2016 4:01 AM in response to Amy LC

    None of the Above  . i am just normal usa in office .

  • by ddarcangelo4,

    ddarcangelo4 ddarcangelo4 Sep 29, 2016 6:02 PM in response to MarcinOC
    Level 1 (4 points)
    Sep 29, 2016 6:02 PM in response to MarcinOC

    I just purchased 4 new iPhone 7's - every single one of them gets Extremely hot when on a charger and the battery life is AWFUL NOT COOL APPLE