PGaboriau

Q: iOS 10 and Apple Configurator

While trying to prepare 30+ iPads with Apple Configurator 2 I get 1 of 2 error messages ever since iOS 10 has been released.

The first error is:

The operation couldn't be completed. (AMRestoreErrorDomain error 14 - Failed to handle message type StatusMsg) [AMRestoreErrorDomain - 0xE (14)]


and the second is:

Failed to copy preflight options during recovery. [com.apple.MobileDevice.MobileRestore - 0xBC6 (3014)]

 

I've tried fully wiping the device and recover it through iTunes, which will get me iOS 10 on the device and will work fine, but as soon as I go to supervise it with apple configurator I'll get the same error message.

Any help or fix would be greatly appreciated.

Posted on Sep 27, 2016 5:13 AM

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Q: iOS 10 and Apple Configurator

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