restoreamusclecar

Q: My new apple watch 2 will not charge on the extra watch 1 chargers?

i tried to charge my apple watch 2 on one of the watch 1 chargers I had for my first watch and it will not charge.  I don't see anything on the website that says the chargers are unique to the version of the watch?

Apple Watch, watchOS 2.2

Posted on Sep 27, 2016 6:11 AM

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Q: My new apple watch 2 will not charge on the extra watch 1 chargers?

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 27, 2016 6:28 AM in response to restoreamusclecar
    Level 8 (36,412 points)
    Apple Watch
    Sep 27, 2016 6:28 AM in response to restoreamusclecar

    Hi

     

    Apple Watch Series 2 can be charged with all Apple Watch Magnetic Charging Cables, including those supplied with first generation watch models.

     

    Try charging your watch again. When doing so, check that:

     

    • All plastic wrap has been removed from both ends and both sides of the charging cable (check closely on the head of the charger).

    charger-plastic-2.gif

    • The back of your watch and the head of the charging cable are clean and dry (clean them with a nonabrasive, lint-free cloth).
    • The charging head is properly aligned with the back of the watch, with the concave / curved side touching it fully:
      • Some watch docks, stands, cases or protectors might hinder this.
      • If you are using any of these accessories, try instead charging the watch by connecting it directly to the charging cable, without using them.
    • If possible, test by using another genuine Apple Magnetic Charging Cable (for example, by borrowing one from a friend).
    • If you are charging your watch by plugging the cable into mains power:
      • Check that the USB connector on the Apple Magnetic Charging Cable is pushed fully into the USB Power Adapter.
      • Check that the USB Power Adapter is pushed fully into the power outlet.
      • Try using different adapters from the following:
        • The Apple USB Power Adapter that was supplied with the watch, or;
        • An Apple 5W (iPhone) or 12W (iPad) USB Power Adapter, or;
        • An Apple-certified (MFi) third-party 5W USB power adapter.
      • Try using a different power outlet (one that is known to be working properly).
    • If no other suitable power adapters are available, try instead charging by plugging the cable into a USB port.
      • If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).

     

    If you identify an issue with a particular component (adapter, cable or watch) or if the issue otherwise persists, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your product(s) checked and, if recommended by Apple, serviced (whether under warranty or via chargeable, out-of-warranty service):

     

     

    More information:

    Check your battery and charge your Apple Watch - Apple Support

    If your Apple Watch won't charge or it won't turn on - Apple Support

  • by restoreamusclecar,

    restoreamusclecar restoreamusclecar Sep 29, 2016 6:22 AM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Sep 29, 2016 6:22 AM in response to Jonathan UK

    Thank You...  Not sure what the problem was, but it was giving me a message that said not able to charge with this device or not supported charger... I rebooted the watch and clean the charging surface and it worked for me.  The weird thing was it did it with two different chargers and would only charge with the new one that came in the box.  Thanks

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 29, 2016 6:25 AM in response to restoreamusclecar
    Level 8 (36,412 points)
    Apple Watch
    Sep 29, 2016 6:25 AM in response to restoreamusclecar

    You're welcome!