Q: iMac external disc drive not working
Two days ago my late 2013 iMac stopped recognizing the external CD/DVD drive I have had connected to it for over twelve months. Putting blank discs into the drive just resulted in lot of whirring and clanking but nothing appearing on the screen. Tried a CD's and DVD's and nothing there either. Did a hard reset and it stopped recognizing the drive at all, so I assumed the drive was malfunctioning.
Bought a new drive, plugged it in to one of the USB ports and nothing; won't even power up. Tried different ports and still nothing. Just to be on the safe side, tried other devices on the ports and they're fine, it appears to be just CD/DVD drives it's having a problem with.
I've reset again, turned off and disconnected power and it made no difference.
Anyone help?
Posted on Sep 27, 2016 5:26 AM