ahtashamfromgujrat

Q: helpme

hi Guys!  i have a serious problem, yesterday i tried to update my iphone 5s to IOS 10.0.2

and unfortunately i have no backup of anything, and update got stuck while updating and some time shows itune connection screen  due to an error -1

now i am trying to reboot but fail because when i tried to hard reboot apple logo appear for 10 seconds and just off again .

anyone please help me to get rid of this stuff ..

i dont require my data, i want my phone back in working condition

iPhone 5s, iOS 7.0.4

Posted on Sep 27, 2016 4:24 AM

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Q: helpme

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  • by razmee209,Apple recommended

    razmee209 razmee209 Sep 27, 2016 8:40 AM in response to ahtashamfromgujrat
    Level 7 (33,452 points)
    Sep 27, 2016 8:40 AM in response to ahtashamfromgujrat

    ahtashamfromgujrat wrote:

     

    hi Guys!  i have a serious problem, yesterday i tried to update my iphone 5s to IOS 10.0.2

    and unfortunately i have no backup of anything, and update got stuck while updating and some time shows itune connection screen  due to an error -1

    now i am trying to reboot but fail because when i tried to hard reboot apple logo appear for 10 seconds and just off again .

    anyone please help me to get rid of this stuff ..

    i dont require my data, i want my phone back in working condition

    Get help with iOS update and restore errors - Apple Support