HT201559: Restart your iPhone, iPad, or iPod touch
Learn about Restart your iPhone, iPad, or iPod touch
-
All replies
-
Helpful answers
-
Sep 28, 2016 11:10 AM in response to Skylar oby jameson.h,Hi, Skylar o!
Thanks for using the Apple Support Communities. After reading your post, I'm understanding that you're running iOS 10 beta and would like to get onto the current public iOS release. I also see that the display on your iPhone doesn't look as expected. I'd be happy to help with both of those issues!
First, try updating to the current (non-beta) release of iOS 10, following the steps here: About iOS beta software
You'll want to take a look at the "Download the final version of iOS" section, which instructs:
Download the final version of iOS
If you have an iOS beta version and want to download the final version, follow these steps:
- Connect your device to iTunes.
- While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery Mode screen.
- When asked, choose Update to download and install the latest nonbeta version of iOS.
An update install won't affect your content or settings.
After the update, see how the display is working. If it still isn't looking quite as expected, force restart your iPhone as instructed here: Restart your iPhone, iPad, or iPod touch
If it continues, back up your iPhone, then restore it to factory settings. Instructions on backing up can be found here: How to back up your iPhone, iPad, and iPod touch
Then, use the following article to restore the iPhone: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Once the restore is complete, see how the display looks. If everything is OK, go through the setup assistant and set the iPhone up as a new device (meaning without using your backup, at least temporarily). If the display is still OK, restore your backup as instructed here: Restore your iPhone, iPad, or iPod touch from a backup
Have a great day!
