tdharvey62

Q: distorted microphone recording

After the most recent update on my iPad Pro and iphone 6plus, the microphone records with a very distorted sound. I tried downloading some other recording apps and they all sound the same, so I'm certain its the microphone and not the apps. I emailed a recording to my laptop and it is also distorted.

iPad Pro, iOS 10.0.2

Posted on Sep 27, 2016 10:32 AM

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Q: distorted microphone recording

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  • by irina_w,

    irina_w irina_w Sep 28, 2016 11:57 AM in response to tdharvey62
    Community Specialists
    Sep 28, 2016 11:57 AM in response to tdharvey62

    Hey there, tdharvey62!

    Thanks for being a part of Apple Support Communities! It appears that you're having issues with the sound quality that you're getting when you record on your iPad Pro on iOS 10.0.2. Great job in narrowing it down to that specifically and I'll be glad to help.

    Get help with the microphones on your iPhone, iPad, and iPod touch -- Since you've already tested the quality your microphone is providing, I've narrowed it down to the last section of this article:

    Get help

    If you still have issues after testing the microphone on your device, try these steps:

    1. Unplug any accessory plugged into the headset jack.
    2. Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.
    3. Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
    4. Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.
    5. Restart your device.
    6. Make sure you have the latest version of iOS.

     

    Cheers!