Sashdiva

Q: Photo Stream disappeared from my iPhone

Photo Stream is turned on in my settings, but it has disappeared completely.

The photos I imported are still saved on my MacBook, but they have disappeared from my phone.

 

I've tried: Turning Photo Stream on and off again to see if it will refresh.

Turned iCloud photo library on and then back off again, to see if that made Photo Stream pop back up. Nothing!

 

Help!

iPhone 5s, iOS 10

Posted on Sep 27, 2016 10:58 AM

Close

Q: Photo Stream disappeared from my iPhone

  • All replies
  • Helpful answers

  • by becky_s22,

    becky_s22 becky_s22 Sep 28, 2016 12:34 PM in response to Sashdiva
    Community Specialists
    Sep 28, 2016 12:34 PM in response to Sashdiva
    Hi Sashdiva,


    If you are missing photos in your Photo stream on your iPhone, try the steps listed below to see if they can be located on your device. 

    If you can't find your My Photo Stream images in the Photos app, follow these steps:

    From the Home screen, tap Settings > Wi-Fi. Make sure that Wi-Fi is on, and that you have an Internet connection. 
    Go back to Settings and tap iCloud > Photos.
    Make sure that My Photo Stream is on. If it’s already on, turn it off and tap Delete. Then, turn on My Photo Stream again.
    On the device that took the photo you're looking for, close the Camera app. Nothing uploads to My Photo Stream until you do.
    See if your iOS device is below 20% battery power. If it is, My Photo Stream will be disabled temporarily to preserve battery life.
    If you're using an Apple TV, it might display only your most recent photos due to its storage capacity.


    Get help using My Photo Stream

    You can see some frequently asked questions about My Photo Stream here. My Photo Stream FAQ 


    Thanks for using Apple Support Communities to post your question. These steps should allow you to get your pictures back onto your iPhone.

    Take care. 
  • by SpudLime,

    SpudLime SpudLime Sep 28, 2016 12:35 PM in response to Sashdiva
    Level 1 (21 points)
    iPhone
    Sep 28, 2016 12:35 PM in response to Sashdiva

    i also suggest trying to log out of icloud and then back in.  That worked for my brother with a similar issue.