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Sep 27, 2016 11:09 AM in response to maria rejieby Starr.C,Hey maria rejie,
Thanks for being a part of Apple Support Communities.
If you're not seeing your MacBook Air on iCloud.com in your list of devices, then there could be a few things possible. First, if you're not signed in to iCloud.com with the same Apple ID that was used to set up iCloud on the Mac, then you will not see it. Second, if iCloud was never set up or Find My Mac was never enabled on your MacBook Air, then it would also fail to appear on iCloud.com.
iCloud: Manage your iCloud devicesIf one of your devices isn’t listed, make sure it’s set up for iCloud with the Apple ID you used to sign in to iCloud.com.
As far as ways to track a lost device other than iCloud, it would require a third-party tracking service.
Take care.
