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Helpful answers
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Sep 27, 2016 11:06 AM in response to MERI MAAby zinacef,Aren't you able to go into Settings > iCloud?
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Sep 27, 2016 11:14 AM in response to zinacefby MERI MAA,when i go to the reset option and use erase all content and settings it asks first for passcode after that it asks to sign in to the same icloud id and the same error appears that verification failed
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Sep 27, 2016 11:41 AM in response to MERI MAAby zinacef,Are you entering the passcode that is asked for? Once the passcode is entered correctly, it will ask (twice) to confirm if you wish the device. I'm not fully understanding why or how it's looping back to asking for your iCloud ID at that juncture.
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Sep 27, 2016 11:55 AM in response to zinacefby MERI MAA,i have entered the passcode correctly
then it asks for the ickoud id