Q: manage storage iphone 6
Hi, I'm trying to help a friend with his iPhone 6 storage issues but it seems I'm only making things worse. When he brought me his phone (it's a 16GB) it had just under 1GB storage available. After doing all the things suggested in various sources (like deleting iTunes files (he only uses Pandora at this point) and removing some photos (many are left despite my best efforts) he now has less than 300MB! I know he keeps a year of text messages amounting to about 2GB but he doesn't want to erase them (is there a way to store them?)
I'm telling him he just needs a new iPhone with at least 64GB but this isn't going over very well. He has a Gmail account and an Exchange account for email but I gather they only shoe 1 month so I don't see much hope there. Any ideas for reducing data would be appreciated.
Thanks!
iPhone 6, iOS 10.0.1, Windows 7 laptop with iTunes
Posted on Sep 27, 2016 11:07 AM