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All replies
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Helpful answers
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Sep 26, 2016 7:54 PM in response to Jaalwineby Spill95,Same Problem Apple Iphone 7 Verizon, On Long Island while using waze I keep losing all
service where I never ever lost it before. Going to try turning the LTE on Data only tommorow.
Now i'm sorry I upgraded from my Iphone 5 .
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Sep 27, 2016 5:28 AM in response to tcreby Gregrstone,I Followed the above steps and still have the issue. No GPS problems noted, but LTE will drop to 3G and sometimes no service for about 2 min at a time, before spontaneously popping back to LTE
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Sep 27, 2016 7:17 AM in response to Gregrstoneby marktel,Overall performance seems to have improved following the proposed fix but my phone dropped to No Service on my commute this morning.
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Sep 27, 2016 9:02 AM in response to Jaalwineby OiMate718,I have had the same exact issue since I've gotten the phone. I have the iPhone 7, 256GB, black with Verizon. I've used GPS for 3 trips and every time I get no service and obviously the GPS app states no GPS available. Happens with both Google Maps and Waze. I need to reboot the phone in order to get service again.
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Sep 27, 2016 12:25 PM in response to clarknby ChrisG1,That does not really fix the issue. Still occurring for almost everyone. Hoping Apple and Verizon fix this soon. Thinking of returning my iPhone 7.
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Sep 27, 2016 2:02 PM in response to ChrisG1by clarkn,Yes, the Verizon HD add/remove fix seemed to improve things for a little while, but the problem has returned.
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Sep 27, 2016 4:57 PM in response to Jaalwineby avnyc11,I am having the same issue losing GPS with AT&T on my iPhone 7 plus so it's not just Verizon. My iPhone model number is A1784 which is the AT&T model.
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Sep 27, 2016 7:37 PM in response to Jaalwineby DouweNYC,Same issue here. iPhone 7 128Gb Black Verizon in NYC. Noticed dropped connection on both network and GPS while driving several times. Called support, reset network settings, problem persisted. Called support, restore factory settings, problem persisted. Will be taking it in to the store tomorrow to see what they say.
On a Verizon Business account through employer, so can't access the Voice HD feature through Verizon to test MacRumors fix.
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Sep 28, 2016 5:48 AM in response to toebone7by BababooeyTX,Had the same issue iPhone 7 plus Sprint. The Genius at apple said it sounded like an antenna issue and gave me a new one. Works perfect now. GPS either lagged way behind or completely got lost. Would have to reboot my phone but that only helped for a little while. Hope this helps.
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Sep 28, 2016 5:51 AM in response to ChrisG1by BababooeyTX,I would return it. I had the same issue with my iPhone 7 plus. Tech said it was an antenna problem. Got a new one with no issues. Hope this helps good luck.
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Sep 28, 2016 6:06 AM in response to Jaalwineby avnyc11,I'm really hoping the GPS can be fixed with software
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Sep 28, 2016 6:06 AM in response to BababooeyTXby BobAbooey,did apple determine by your serial number that your antenna was bad or something? I'm just wondering if I get a new one will just happen again or does apple know which serial numbers were affected? Thanks mamamonkey
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Sep 28, 2016 6:53 AM in response to Jaalwineby Natemare13,I am having this issue as well. It's gotten worse. First noticed the GPS dropping out every 5 minutes using Apple maps on my regular commute where my iphone 6 had no issue. Then noticed I would always be in 3G or 1x or no service in areas I've never had issues before. Standing in the same spot, turning airplane mode on, then off put me back at LTE (full reception..full bars).
I agree with all that there is no way this phone is functional with this issue. It happens too often (multiple times a day) and thus makes the device completely unreliable.
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Sep 28, 2016 9:46 AM in response to BobAbooeyby BababooeyTX,They said it sounded like an antenna issue and they have no way to test the antenna. They gave me a new one and it's been a night and day difference. I can only assume they were right and it's an antenna issue and not a software issue.
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