rickgeo

Q: Missing email  icon iphone 6


My  email icon dissappeared about  a  weeks  ago. i  have  checked  all  the  utility icons etc still can't ffind it. I  have  gone  into Settings >General > Reset Home Screen  Layout multiple  times, but  nothing  happens. Please  advise

iPhone 6, iOS 10.0.1

Posted on Sep 27, 2016 12:49 PM

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Q: Missing email  icon iphone 6

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  • by Demo,

    Demo Demo Sep 27, 2016 12:53 PM in response to rickgeo
    Level 10 (95,725 points)
    iPad
    Sep 27, 2016 12:53 PM in response to rickgeo

    Did you accidentally delete it?

    Remove built-in Apple apps from the Home screen on your iOS device with iOS 10 - Apple Support

    Add a previously removed built-in app

    1. Go to the App Store and search for the app. Tap Download to restore the app.
    2. Wait for the app to restore, then open it from your Home screen.
  • by Pmintz25,Helpful

    Pmintz25 Pmintz25 Sep 30, 2016 5:33 AM in response to rickgeo
    Level 4 (1,693 points)
    Sep 30, 2016 5:33 AM in response to rickgeo

    If you are using iOS 10, you may have deleted the icon on accident. To get it back, open the App Store and search for Mail. Make sure the developer is Apple.

     

    You can also search for Apple and look at their list of preinstalled apps.

  • by rickgeo,

    rickgeo rickgeo Sep 30, 2016 5:54 AM in response to Pmintz25
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 5:54 AM in response to Pmintz25

    thanks Pmintz but i had already done  this but when  i  click  on  the  Mail app I  get a a bunch of logos or  email providers like  Google, iCloud, Yahoo etc. I  clicked on Google and it get a message saying >"Gmail" is Already Added<

    likewise when i  click  on iCloud.

     

    How can  get  back  to  original  situation  where all email  to  gmaila and icloud  email addresses can  be opened in  the Mail icon?

  • by rickgeo,

    rickgeo rickgeo Sep 30, 2016 5:55 AM in response to Demo
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 5:55 AM in response to Demo

    Thanks Demo I had already done  this but when  i  click  on  the  Mail app I  get a a bunch of logos or  email providers like  Google, iCloud, Yahoo etc. I  clicked on Google and it get a message saying >"Gmail" is Already Added<

    likewise when i  click  on iCloud.

     

    How can  get  back  to  original  situation  where all email  to  gmail and icloud  email addresses can  be opened in  the Mail icon?

  • by Demo,

    Demo Demo Sep 30, 2016 6:26 AM in response to rickgeo
    Level 10 (95,725 points)
    iPad
    Sep 30, 2016 6:26 AM in response to rickgeo

    That is really odd. The accounts have to be on the phone somewhere. Have you tried restarting or force restarting your phone? Try a forced restart. No data is affected by this. This can fix weird problems that seem to come out of nowhere.

     

    To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

     

    .....just to be clear, you are tapping on the Mail App icon, not the icon in Settings>Mail, contacts, calendars

    IMG_3827.PNG

  • by rickgeo,

    rickgeo rickgeo Oct 1, 2016 5:18 AM in response to Demo
    Level 1 (4 points)
    iPhone
    Oct 1, 2016 5:18 AM in response to Demo

    Yes Demo i was tapping on the Mail App icon, not the  Settings>Mail. Also tried forced restart 3 times but nothing  happened- still the  same problem.

  • by Demo,

    Demo Demo Oct 1, 2016 10:17 AM in response to rickgeo
    Level 10 (95,725 points)
    iPad
    Oct 1, 2016 10:17 AM in response to rickgeo

    Here is a shot in the dark. Have you tried doing a Spotlight Search for one of your contacts or for something that you know that you discussed in an email with someone? If the search process any results, (and it should), tap on one of those emails and see if the mail app launches. If it launches, maybe the icon will come back.

     

    You probably already know, but swipe down from the middle of any home screen to get to the search feature (or swipe to the right from the first home screen).

     

    Another shot in the dark and this is a long shot. Did you use restrictions? If you restricted Allowing changes to accounts and then you deleted the mail app, I wonder if that would cause it to be hidden. I know that you can not restrict mail like you can other apps, but I'm just trying to think of anything that would cause what you are seeing.