iPad
Q: Update to version 10.0.2 bricked my phone
I had version 10.0.1 on my iPhone and connected it to my macbook version 10.11.6 to update on iTunes 12.5.1.21 to version 10.0.2. The update failed at approx. 3/4 of the loading bar. citing "The iPhone could not be restored an unknown error occurred"
Everytime I connect my phone to iTunes it says "that phone can't update so I have to restore" but everytime I do this it fails after I press the restore and update option at around 3/4 of the loading bar as well. "The iPhone could not be restored an unknown error occurred"
Phone has the connect to itunes logo on it when not connected to pc and when I do it says its in recovery mode.
iPhone 5s, iOS 10
Posted on Sep 26, 2016 10:44 AM
