hrshtptl611

Q: iphone7 heating up

I have the iPhone 7 Black 128 and my phone is also getting very warm from usage (lite) and the battery is also draining very quickly

iPhone 7, iOS 10.0.2

Posted on Sep 26, 2016 10:38 AM

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Q: iphone7 heating up

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  • by braden85,

    braden85 braden85 Sep 27, 2016 1:10 PM in response to hrshtptl611
    Community Specialists
    Sep 27, 2016 1:10 PM in response to hrshtptl611

    Hello hrshtptl611,

    Congratulations on your new iPhone 7. It's my understanding you've been experiencing warm temperatures and short battery life. I know any issues with a new device can be very concerning. I am here to help.

    When you use the device or charge the battery, the device might get warm. You might notice that your device feels warmer in these situations:

    • When you set up your device the first time
    • When you restore from a backup
    • When apps reindex or reanalyze data, like Photos tagging for faces, places, or keywords after a software update

    These conditions are normal, and your device will return to a regular temperature when complete.

    Here are some of the higher ambient-temperature conditions and activities that might cause the device to change performance and behavior:

    • Leaving the device in a car on a hot day.
    • Leaving the device in direct sunlight for an extended period of time.
    • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, or playing a graphics-intensive game.

    Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

    Please use the information below for information on optimizing the battery life:
    Maximizing Battery Life and Lifespan

    Thank you for using Apple Support Communities!

  • by hrshtptl611,

    hrshtptl611 hrshtptl611 Sep 27, 2016 1:40 PM in response to braden85
    Level 1 (9 points)
    iPhone
    Sep 27, 2016 1:40 PM in response to braden85

    thanks braden85. but its getting too warm when i m using facetime google duo like video chat or youtube .

    when i m doing factime or video chat it getting super warm within 5 min .i talk with apple senior advisor but still i have same issue and not workinf notification center when i m trying to tap on notification its not going to directly to that appropriate app.can you please help me to solve this issue.