iPhone
Q: apple id lock
my new iphone lock with my old icloud, but i can't remember my answer security question and email use icloud email so i can't reset password/verification apple id. iCloud can't open if apple id not unlocked. how to solved my problem ?? thanks
iPhone 5s, iOS 10.0.2
Posted on Sep 27, 2016 1:01 PM
by FoxFifth,Apple recommended
iPhone
The following my help: If you forgot the answers to your Apple ID security questions - Apple Support
As stated there, if you cannot reset via email then you will need to contact Apple Support: Contact Apple for help with Apple ID account security - Apple Support
Posted on Sep 27, 2016 1:11 PM